Angel Isaac
Arlington
Summary
Motivated and people-driven professional with a background in customer service and sales, eager to transition into tech sales. Proven ability to build rapport, communicate persuasively, and thrive in fast-paced environments. Experienced in upselling, problem-solving, and handling objections with confidence. Passionate about learning sales strategies, prospecting, and leveraging technology to drive results. Excited to bring grit, adaptability, and a customer-first mindset to an outbound sales role.
Overview
8
8
years of professional experience
Work History
Sever
The Smith
10.2024 - Current
- Increased customer spend per visit by 15% through personalized beverage recommendations and upselling premium spirits.
- Delivered exceptional customer experiences, consistently exceeding weekly sales targets by an average of $500 during special events and high-traffic shifts.
- Streamlined order processes and contributed to a 10% reduction in turnaround time for drink preparation by implementing new efficiency techniques.
Server/Bartender
Clyde's Restaurant
05.2021 - 07.2024
- Consistently exceeded upselling targets, generating an estimated $12,000/month in additional revenue by promoting premium menu items and beverages.
- Memorized and effectively communicated daily specials, leading to a 20% increase in special orders during peak service times.
- Delivered exceptional service, maintaining a 98% guest satisfaction score based on post-dining surveys.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Food Runner
Joe's Seafood, Prime Steak & Stone Crab
09.2016 - 04.2020
- Collaborated with team members to reduce order errors, ensuring timely and accurate delivery of food to guests.
- Built lasting customer relationships by remembering guest preferences, resulting in a 25% increase in repeat business for the restaurant.
Education
GED -
Federal Government College Enugu
Enugu, Nigeria08-2008
Skills
- Customer Service & Relationship Building
- Adaptability & Resilience
- Time Management & Multitasking
- Team Collaboration
- CRM Software
- Lead Generation & Prospecting
- Basic Sales Methodologies
- Cold Calling & Email Outreach
Timeline
Sever
The Smith
10.2024 - Current
Server/Bartender
Clyde's Restaurant
05.2021 - 07.2024
Food Runner
Joe's Seafood, Prime Steak & Stone Crab
09.2016 - 04.2020
GED -
Federal Government College Enugu
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