Angela Branch
Richmond
Summary
Versatile and achievement-oriented professional with a background at Wegmans Food Markets, Inc, excelling in roles from Pharmacy Technician to Accounting Associate. Demonstrated expertise in workflow optimization and problem-solving, enhancing pharmacy operations and financial accuracy. Proven ability in team collaboration and confidentiality, significantly improving customer satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Wegmans Food Markets, Inc
08.2018 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Accounting Associate
Wegmans Food Markets, Inc
09.2017 - 08.2018
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
- Increased departmental organization by maintaining accurate records of financial transactions and creating detailed reports.
- Addressed and resolved complex and unexpected variances.
Front End Cashier
Wegmans Food Markets, Inc
05.2016 - 09.2017
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
Floral Associate
Giant Food Stores
06.2014 - 05.2016
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Making fresh floral arrangements on a daily basis.
- Helping to make special events such as proms and weddings a success by creating custom arrangements.
Education
Associate of Science - General Studies
John Tyler Community College
Chester, VA05-2014
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance Billing
- Drug Inventory Control
- Verifying Orders
- CPHT
Timeline
Pharmacy Technician
Wegmans Food Markets, Inc
08.2018 - Current
Accounting Associate
Wegmans Food Markets, Inc
09.2017 - 08.2018
Front End Cashier
Wegmans Food Markets, Inc
05.2016 - 09.2017
Floral Associate
Giant Food Stores
06.2014 - 05.2016
Associate of Science - General Studies
John Tyler Community College
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