Angela Evans
Alexandria
Summary
Enthusiastic Administrative Assistant (Health) motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator (Remote )
Inova
09.2020 - Current
- Applied HIPPA privacy and security regulations while patient information.
- Verified demographics and insurance information to register patients into Epic computer system.
- Organized and maintained records by updating and obtaining both personal and financial results.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patients coverage plans.
- Communicated financial obligations to patients and collected fees during the time of service.
- Conducted initial evaluation of prescriptions, verifications of final products and retrospective drug reviews to enhance patient care.
- Liaised with nurses and other clinical staff to process direct patients to appropriate departments.
- Complete end of the day collections reports-pull charts and send x-rays to the appropriate destinations.
Office Administrator Coordinator (Remote) Temp
Montgomery County Environmental Services
12.2018 - 05.2020
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Implemented project management techniques to overcome obstacles and increase team productivity.
Medical Office Assistant
University Of Maryland Medical Center
04.2017 - 04.2018
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Used Athena Software to schedule appointments for doctor visits and procedures.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Executive Assistant to the Managing Director(Temp)
Alacrity Collections
04.2015 - 08.2016
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Developed and maintained automated alert systems for important deadlines.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Consulted with customers to determine best method to resolve delinquent accounts.
Education
Bachelor of Science - Health Management And Clinical Assistance
Penn Foster
Texas City, TX01.2024
Associate of Science - Business Managment
Strayer University
Washington, DC12.2014
Skills
- Quality Assurance
- Program Oversight
- Database Coordination
- Strategic Networking
- Healthcare Operations
- Medical Terminology
- EMR Systems
- Multi-Line Telephone Systems
Timeline
Patient Care Coordinator (Remote )
Inova
09.2020 - Current
Office Administrator Coordinator (Remote) Temp
Montgomery County Environmental Services
12.2018 - 05.2020
Medical Office Assistant
University Of Maryland Medical Center
04.2017 - 04.2018
Executive Assistant to the Managing Director(Temp)
Alacrity Collections
04.2015 - 08.2016
Bachelor of Science - Health Management And Clinical Assistance
Penn Foster
Associate of Science - Business Managment
Strayer University
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