Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Angela Hall

Angela Hall

Glen Allen

Summary

Versatile professional skilled in customer service, team management, and culinary arts. Proven ability to coordinate events and enhance customer satisfaction through creative baking and decoration, complemented by a strong foundation in operational management within the hospitality sector.

Overview

14
14
years of professional experience

Work History

Customer Service Representative

Tech Service Today
Boynton Beach
01.2022 - Current
  • Facilitated collaboration within a dynamic dispatch team to enhance customer satisfaction.
    Coordinated dispatch of technicians to retail locations across the US for technical support.
    Secured technicians quickly and efficiently to meet client needs.
  • Resolved technical issues and inquiries for customers regarding products.
  • Coordinated with technical teams to resolve complex service requests efficiently.
  • Coordinated with technical teams to efficiently resolve complex service requests.

Housekeeper

Interactive Inc.
12.2019 - 01.2022

Executed general cleaning tasks and maintenance to ensure a tidy and organized home environment.

  • Managed light cooking, baking, and running errands to support household functions.
  • Coordinated dinner parties and gift exchanges to create memorable experiences for family and friends.
  • Implemented garden organization and maintenance strategies to improve outdoor aesthetics and usability.

General Manager

Richmond Wine Station
03.2017 - 12.2019
  • Fostered culture of excellence in service delivery through proactive management.
  • Led daily operations and trained team to address customer needs effectively.
  • Developed extensive wine knowledge to elevate customer experience.

Dining Room Manager

Hermitage Country Club
01.2013 - 03.2017
  • Supervised staff performance, ensuring compliance with operational standards and enhancing service efficiency.
  • Operated Galloway Grille, overseeing staff to align productivity with business needs.
  • Managed event decoration for various occasions, elevating guest experiences through creative themes.

Baker

Tom Leonard's
01.2012 - 01.2013
  • Prepared and decorated homemade macaroons, cookies, fudge, pizza dough, cupcakes, and cronuts for customer orders and events.
  • Baked and packaged a variety of frozen items, including breads and pies, ensuring quality and consistency for retail distribution.
  • Prepared a variety of baked goods including bread, pastries, and cakes.
  • Operated ovens and mixers to ensure consistent product quality.
  • Maintained cleanliness and organization of baking stations and equipment.

Education

BFA - Interior Design

Rocky Mountain School of Art & Design
Denver, Colorado
05-2026

Culinary and Pastry Arts -

J. Sargeant Community College
Richmond, Virginia
01-2018

High School graduate -

Hermitage High School
Glen Allen, VA
01-2006

Skills

  • Customer service
  • Conflict resolution
  • Product knowledge
  • Retail experience
  • Excel and Word proficiency
  • Payroll management
  • Visual merchandising
  • Photoshop and Illustrator skills
  • Food service support

Timeline

Customer Service Representative

Tech Service Today
01.2022 - Current

Housekeeper

Interactive Inc.
12.2019 - 01.2022

General Manager

Richmond Wine Station
03.2017 - 12.2019

Dining Room Manager

Hermitage Country Club
01.2013 - 03.2017

Baker

Tom Leonard's
01.2012 - 01.2013

BFA - Interior Design

Rocky Mountain School of Art & Design

Culinary and Pastry Arts -

J. Sargeant Community College

High School graduate -

Hermitage High School
Angela Hall