Dynamic and Results-driven professional with strong expertise in delivering high-quality work across various projects. Known for effective team collaboration and adaptability, ensuring seamless integration and success in dynamic environments. Skilled in project management, communication, and creative problem-solving, consistently achieving client goals and exceeding expectations.
Overview
2026
2026
years of professional experience
Work History
Professional Cleaner
Peachyclean.polish.co
Hampton Roads Virgina- North Carolina
05.2018 - Current
Provided exceptional customer service while addressing specific cleaning requests from clients.
Demonstrated flexibility in adapting to varied work schedules .
Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
Managed client relationships effectively, addressing concerns promptly and professionally while maintaining confidentiality at all times.
Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Promoted a healthy environment by disinfecting high-touch surfaces in both residential and commercial spaces.
Emptied trashcans and transported waste to collection areas.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Safeguarded clients'' possessions by following proper procedures during the handling of valuables and fragile items.
Prevented pest infestations by properly disposing of trash and maintaining a clean environment in both indoor and outdoor spaces.
Upheld safety standards by using appropriate personal protective equipment when handling hazardous materials or chemicals during cleanings.
Supported facility maintenance teams through thorough pre-and post-event cleanups at event venues, ensuring seamless transitions between events.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Confirmed all cleaning tools and equipment were stored properly after use.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Bartender
Island Bar
Portsmouth, VA
05.2025 - 07.2025
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Barista
Dunkin' Donuts Franchising
Portsmouth, VA
01.2025 - 05.2025
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained regular and consistent attendance and punctuality.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Home Health Aide
Altum
Virginia Beach, VA
2021 - 12.2024
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Followed nutritional plans to prepare optimal meals.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
Monitored changes in clients' conditions to report concerns to supervisor.
Transported clients for medical and personal outings.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
Assisted with end-of-life care.
Utilized universal precautions and infection control principles in all aspects of care.
Constructed cognitively stimulating activities.
Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
Scheduled and coordinated medical appointments.
Trained new staff members on best practices for home health care.
Hospice Aide
Consumer Direct Services
2021 - 12.2024
Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
Hospitality Worker
Airbnb
Virginia Beach, VA
2018 - 2023
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Reduced risks by maintaining clean and organised work environment.
Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Trained new staff on best practices in customer service, resulting in improved overall performance metrics.
Processed payments with focus on accuracy and correct cash-handling procedures.
Delivered excellent customer service to support company reputation and patron satisfaction.