- Crafting and DIY Projects
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Event planning
- Gardening
- I participate in low-impact exercises to strengthen core muscles
ANGELA LAWSON
Martinsville
Summary
Obtain a position as a team-player where I can maximize my work experience to achieve the corporate goals while positioning myself to grow both professionally and personally.
Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.
Overview
32
32
years of professional experience
Work History
Director of Operations
M Brand
03.2024 - Current
- Oversee all daily operational facets
- Implements a new M numbering system and logic for frames/cover/casegoods
- Manages Sales Aids for M Brand working with 2 different Business Units
- Implemented a process for Sales Aids market updates for M
- Responsible for Resource Room in M Showroom
- Attend Fabric Shows twice a year – overseeing fabric sectional offered within the Brand
- Involved in Product Development
- Prepare & present market walk-thru for our Sales Reps and Internal Customer Care Teams
- Maintain data/print Market Hangtags for Showroom and tag all product for M
- Train new Reps on M Brand
- M product expert for Customer Care for all M related questions & support
- Develop/Maintain/Publish Price List
- Attend Furniture Market to provide support for our Sales Reps, Dealers & Designers
- Participate in determining showroom layout/showroom setup & accessorizing
- Analyze Sales Data to determine our Best-Selling Frames/Covers & Casegoods
- Collaborate with Market and Leadership on PR material & B2B site content
- Work with Marketing to proof the M Catalog/Color and Sales Prints for Reps
- Work with 4 different Business Units to support the M Brand
- Overseeing frames and covers setup in a timely manner
- Ensure our market orders are entered
- Work with Manufacturing to ensure samples are produced correctly and completed on time
- Work with Warehouse to ensure samples are delivered on time for showroom setup prior to Pre-markets and Markets.
- Assist our Merchandising Department to ensure the M Casegoods are setup and pricing has been received from our Vendors
- Assist our Overseas Teams in Product Development, assign item numbers/descriptions to new case pieces
Business Analyst
Hooker Furniture Corporation
09.2013 - 03.2024
- Detailed Administrator for Quotas – All Business Units/Categories
- EMUN Administrator: EMUN is a custom salesforce automation tool
- Oversee/maintain the daily function(s) of E-link
- Handle any issues that come up
- Continue to work on enhancements
- Provide development and training for Reps, Dealers & Staff.
- Continue to modify/development E-link report for Reps
- Maintain the Swatch App – BY & SM
- Posting documents to E-link – includes BY & SM
- Test E-link when changes are made in AX that can affect E-link.
- Market Scanners:
- Work very closely with all Divisions and EMUN to make sure all items in showroom scan correct at pre-market/market. This includes traveling to the showroom weeks in advance to work with each Upholstery Divisions individually testing hangtags and reporting issues back to IS department and/or EMUN.
- Update Sales Reps on any changes/issues with scanners.
- Train Sales Reps on use of scanners.
- I’m responsible for these scanners at market…. total cost on these scanners was around $900.00. I handle the passing out the reps and collecting all of them the end of market. This means hunting one down if lost.
- MARQ, Merchandising/Operations Manager:
- Responsible for setting up all styles & covers in system, including pricing
- Correspond with Shenandoah or Kingsdown on any questions/issues that comes up
- Create market walk throughs for Sales reps
- Create, tag and test hangtags to ensure reps can scan and order product at market
- Present new product to Sales Reps at furniture market.
Sales Administration
Hooker Furniture Corp
12.2001 - 09.2013
- Maintain Discontinued Specials List…this includes:
- Reviewing the Pre-Discontinued items and selecting the items that are ready to be made ‘Discontinued’.
- Setting the ‘Special’ price on the discontinued items.
- Continue to monitor Discontinued items once they have fallen off the list until there is physically no inventory left in the warehouse for that item……this includes items in quarantine, product on the water, future PO’s (if any), any orders in system that haven’t shipped yet.
- Item Attributes – maintain sales item attributes within the item master for Hooker products. The Item Attributes play a key role in our sales reporting, it gives me the insight needed to analyze and document the reports, so they accurately reflect the data requested.
- Assign and manage ‘ship-together’ rules for Hooker product.
- Monitor the product allocation process to ensure product inventory availability meets desired business objectives. Assign & maintain allocation rules & priorities.
- Managed any manual allocation request.
- Provide training and serve as a resource for EPR order fulfillment modules.
- Maintains/Manages Customer Stock Reserve.
- Responsible for the Pre-Market & Market appointment calendar.
- Responsible for running the Over Sold, Pre-Discontinued and Discontinued Items Report and Unshipped Fulfillment Orders Reports and work with Customer Care to cancel and/or ship any unresolved/unshipped orders hung up in the system.
- Maintain the Customer Gallery Table in AX.
- Act as the Sales Department liaison with the Company’s ERP system teams:
- Participates in AX change control process by helping to define requirements and testing updates prior to approval.
- Assist with internal controls definition and documentation.
- Reports:
- Administer the Company’s automated sales reporting system (i.e. SSRS)
- Work with Sales Management & IS staff to define requirements and resolves issues relating to sales reporting.
- Develop report requirements and prepares reports for sales management.
- Schedule multiple different reports to run automatically and be sent to Sales Management…this includes Sales to Monroe & Bradington-Young
- Run Monday morning reports
Allocations Coordinator
Hooker Furniture Corp
12.2000 - 12.2001
- Managed inventory and allocated inventory to the appropriate orders
- Managed/Maintained stock reverse for our major accounts
- Managed allocation request for special circumstances
Sales Service Representative
Hooker Furniture Corp
09.1993 - 12.2000
- Responsible for managing my own accounts and territory – Northeast
- Answered questions from consumers, customers and reps via fax, email and phone
- Wrote up orders, changed orders and canceled orders
- Managed credit issues
- Resolved quality and freight issues with customers and reps
- Reviewed and processed replacement and/or return authorization requests
Education
Diploma -
Martinsville High School
06.1989
Skills
- Critical thinking, decision-making and problem-solving skills
- Excellent organizing skills
- Work well with others both internal and external
- Strong personal communication skills
- Adaptable, Flexible and Reliable
- Proficient in Microsoft Excel, Word, and AX
Accomplishments
- Achieved [Result] through effectively helping with [Task].
Interests
Timeline
Director of Operations
M Brand
03.2024 - Current
Business Analyst
Hooker Furniture Corporation
09.2013 - 03.2024
Sales Administration
Hooker Furniture Corp
12.2001 - 09.2013
Allocations Coordinator
Hooker Furniture Corp
12.2000 - 12.2001
Sales Service Representative
Hooker Furniture Corp
09.1993 - 12.2000
Diploma -
Martinsville High School
Similar Profiles
Ankita PisalAnkita Pisal
Pharmacist support at Brand Institute, Brand Institute, IncPharmacist support at Brand Institute, Brand Institute, Inc
Ogenyi Ene EstherOgenyi Ene Esther
Content & Social Media Manager at Skin Care Brand And Interior Decoration BrandContent & Social Media Manager at Skin Care Brand And Interior Decoration Brand
KRUPESH PARMARKRUPESH PARMAR
Head Marketing and Operations at Ascent Brand Communications Pvt Ltd, Ascent Brand Communications Pvt. LtdHead Marketing and Operations at Ascent Brand Communications Pvt Ltd, Ascent Brand Communications Pvt. Ltd
Courtney A. AllenCourtney A. Allen
NA at Morgantown Fire Territory BoardNA at Morgantown Fire Territory Board
Brian WamplerBrian Wampler
Maintenance Crew Member at WalmartMaintenance Crew Member at Walmart