Angela Ortiz
Greenbush
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A strong background with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2018
2018
years of post-secondary education
Work History
Protection Officer
Riverside Shore Memorial Hospital
Onancock
08.2024 - Current
- Monitored hospital premises and ensured the safety of patients, staff, and visitors while responding swiftly to incidents.
- Conducted regular safety inspections and identified potential hazards, contributing to a safer environment for all.
- Coordinated with law enforcement to resolve security issues and maintained effective communication during emergencies.
- Implemented visitor screening procedures and ensured compliance with hospital policies, improving overall security measures.
- Responded promptly to alarms and incidents, documenting events accurately to support investigations and improve safety protocols.
- Developed and maintained incident reports and security logs, facilitating effective communication and follow-up on safety concerns.
- Cooperated with law enforcement agencies during investigations as required.
- Assisted in training new officers on safety protocols and emergency response procedures, enhancing overall team effectiveness.
Bakery Associate
Food Lion
Only
02.2023 - 07.2024
- Prepared and baked a variety of products, ensuring adherence to quality standards and customer preferences.
- Assisted in maintaining inventory levels by restocking supplies and checking expiration dates regularly.
- Collaborated with team members to ensure a clean and organized workspace, enhancing operational efficiency.
- Followed safety and sanitation protocols consistently, contributing to a safe environment for both employees and customers.
- Trained new associates on bakery procedures, fostering teamwork and improving service delivery.
- Managed product displays to attract customers, resulting in increased visibility and sales of bakery items.
- Maintained cleanliness of work areas throughout shift.
Dietary Aide
Saber Healthcare
Parksley
12.2022 - 07.2023
- Assisted in meal preparation and delivery, ensuring adherence to dietary restrictions and enhancing patient satisfaction with service quality.
- Maintained a clean and organized kitchen environment, contributing to compliance with health and safety regulations.
- Collaborated with nursing staff to accurately relay patient dietary needs, improving overall meal service efficiency.
- Conducted inventory checks and stocked supplies, reducing food waste and ensuring availability of essential items.
- Trained new dietary aides on food safety practices and kitchen protocols, fostering a collaborative and efficient team environment.
- Engaged with patients to understand their dietary needs, fostering positive interactions and enhancing the dining experience.
- Set up trays and food service carts to deliver food to residents.
- Treated patients and team members with dignity and respect.
- Engaged with residents to provide positive and enriching experiences.
Education
Arbor View High School
Las Vegas, NVSkills
- Emergency communication
- Law enforcement coordination
- Compliance adherence
- Team training
- Inventory management
- Operational efficiency
- Event documentation
- Conflict resolution
- Report generation
- Supply stocking
- Customer engagement
- Product packaging
- Code dating procedures
- Quality assurance
- Bilingual; fluent in both English and Spanish
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Protection Officer
Riverside Shore Memorial Hospital
08.2024 - Current
Bakery Associate
Food Lion
02.2023 - 07.2024
Dietary Aide
Saber Healthcare
12.2022 - 07.2023
Arbor View High School