Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Simmons

Virginia Beach

Summary

Hardworking Entrepreneur skilled in coordinating programs, business planning and culture development. Visionary and decisive leader with a clear understanding of complex business needs.

Skilled Entrepreneur highly proficient at defining mission statements, strategic plans and income-generating strategies. Intelligent leader with strong background in customer acquisition and revenue generation.

Promoted customer satisfaction through all facets of operations to maintain consistent revenue and build sustainable business. Developed organizational structure from ground up, brought in all funding and established operational parameters for continued success. Talented relationship-builder and analytical problem-solver.

Forward-thinking and accomplished professional with enterprising approach to developing and enhancing business operations. In-depth understanding of financial management, business development and personnel oversight. Proactive approach with excellent follow-through.

Innovative Entrepreneur with background in launching and managing successful businesses. Strengths include strategic planning, team leadership, and market research along with ability to identify growth opportunities. Past work demonstrates strong decision-making skills, creativity in problem solving, and significant impact on business growth.

Innovative entrepreneur known for high productivity and efficiency in task completion. Possess specialized skills in strategic planning, market analysis, and financial management. Excel in leadership, communication, and problem-solving, ensuring successful project outcomes and team collaboration.

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Overview

37
37
years of professional experience
1990
1990
years of post-secondary education

Work History

Beauty Industry Entrepreneur

Anu Touch Nail & Beauty Bar
Virginia Beach
05.2019 - Current
  • Developed innovative business strategies to expand market reach and customer base.
  • Managed daily operations to ensure efficient workflow and resource allocation.
  • Fostered relationships with stakeholders to enhance collaboration and support initiatives.

Beauty Industry Entrepreneur

Essel Salon & Spa
Virginia Beach
03.2012 - 04.2023
  • Developed innovative business strategies to expand market reach and customer base.
  • Managed daily operations to ensure efficient workflow and resource allocation.
  • Fostered relationships with stakeholders to enhance collaboration and support initiatives.
  • Conducted market research to identify trends and inform business decisions.
  • Created financial projections and budgets to guide investment strategies and planning.
  • Led a team of professionals, providing guidance and mentorship for career development.
  • Coordinated promotional campaigns to enhance brand visibility and customer engagement.
  • Implemented technology solutions to streamline processes and improve productivity.
  • Maintained relationships with key clients to secure repeat business.
  • Developed business plans and strategies for new product launches.
  • Established pricing structures for products and services.
  • Negotiated contracts with customers, vendors, and partners.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Developed and updated website and social media profile pages to market products and services.
  • Identified and secured strategic partnerships with vendors and suppliers.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Organized events such as trade shows, conferences, workshops.
  • Designed organizational structures for efficient operations management.
  • Built a team of highly-skilled professionals to support business objectives.

Director of Admissions

Norfolk Healthcare and Rehabilitation Center
Norfolk
10.2006 - 05.2012
  • Evaluated applicant qualifications and facilitated admissions decisions.
  • Streamlined application processes to enhance efficiency in admissions.
  • Maintained accurate records of applicant data and communications.
  • Coordinated patient care plans with interdisciplinary team members.
  • Conducted comprehensive assessments of patient health needs.
  • Facilitated communication between patients, families, and healthcare providers.
  • Developed educational materials for patients on health management.
  • Implemented discharge planning to ensure smooth transitions to home care.
  • Advocated for patients' rights and access to resources within the facility.
  • Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
  • Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
  • Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
  • Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
  • Maintained accurate documentation of patient progress in the electronic health record.
  • Communicated regularly with family members regarding patient care needs and progress toward goals.
  • Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
  • Facilitated referrals to community resources for additional support services.
  • Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
  • Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
  • Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
  • Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
  • Identified high-risk cases requiring intensive monitoring or specialized interventions.
  • Participated in quality improvement initiatives related to case management processes.
  • Monitored and evaluated effectiveness of treatment plans and interventions.
  • Analyzed financial information related to insurance coverage eligibility prior to initiating services.
  • Attended continuing education seminars relevant to case management practices.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.

Utilization Review Manager

Cigna Healthcare
Pittsburgh
10.2001 - 07.2006
  • Managed utilization review processes to ensure compliance with healthcare regulations.
  • Coordinated interdisciplinary meetings to discuss patient care and resource allocation.
  • Developed policies and procedures for efficient utilization review practices.
  • Trained staff on best practices for conducting clinical reviews and audits.
  • Analyzed patient data to identify trends in resource use and care patterns.
  • Collaborated with insurance providers to facilitate approval of necessary treatments.
  • Oversaw documentation standards for accurate reporting of clinical reviews.
  • Led initiatives to enhance communication between healthcare teams and stakeholders.
  • Determined medical necessity and cost-effectiveness of services through utilization review processes.
  • Managed processes pertaining to denials and potential denials as outlined by insurance carriers.
  • Maintained awareness of changes in healthcare regulations, industry practices, and new technologies related to utilization management.
  • Prepared monthly reports detailing Utilization Review performance metrics.
  • Evaluated requests for treatment or services based on established criteria.
  • Created case reviews that included clinical information, coding accuracy, documentation adequacy, appropriateness of care provided.
  • Ensured compliance with regulatory requirements related to utilization review.
  • Conducted audits of medical records to evaluate appropriateness of services rendered.
  • Facilitated meetings between clinicians and medical directors to discuss cases requiring authorization or denial.
  • Negotiated contracts with external vendors providing Utilization Review services.
  • Researched best practices in the field of utilization management.
  • Coordinated with internal departments to ensure accurate tracking of utilization management activities.
  • Reviewed appeals from providers regarding denied requests for services or treatments.
  • Assessed risks associated with various levels of care decisions.

Hospital Corpsman

US Navy
Newport
02.1988 - 09.2004
  • Provided emergency medical care in diverse clinical settings.
  • Assisted physicians during examinations and medical procedures.
  • Managed patient records and ensured data accuracy in electronic systems.
  • Conducted routine health assessments and vital signs monitoring.
  • Educated patients on treatment plans and preventive healthcare measures.
  • Collaborated with multidisciplinary teams for comprehensive patient care.
  • Administered medications and vaccinations under supervision of medical staff.
  • Maintained cleanliness and organization of medical supplies and equipment.
  • Performed both emergency and routine medical procedures in high-pressure environments.
  • Performed daily medical assessments of patients and recorded vital signs.
  • Administered medications and immunizations.
  • Instructed junior staff members on proper clinical practices and procedures.
  • Managed immunization programs for military personnel.
  • Maintained functionality and organization of medical treatment areas and provisions, including equipment maintenance and team leadership.
  • Maintained accurate records of patient treatments and medications administered.
  • Assisted with laboratory testing procedures such as blood counts, urinalysis and phlebotomy.
  • Facilitated patient care by performing examinations and administering treatment.
  • Coordinated scheduling of appointments for assigned caseload of patients.
  • Participated in continuing education courses to stay abreast of advances in medicine.
  • Ensured compliance with infection control protocols within the hospital setting.
  • Scheduled patient follow up-appointments to monitor injuries or illnesses.
  • Cleaned medical tools regularly to comply with sanitary guidelines.
  • Built and fostered emotional connections with soldiers to reduce anxiety.
  • Counseled patients about lifestyle modifications to improve their overall health outcomes.
  • Prepared medications as prescribed by physicians and administered them to patients.
  • Established strong relationships with other healthcare professionals.
  • Provided support to operating room staff during surgeries.
  • Provided emergency medical care to personnel on board ships.
  • Monitored post-operative recovery progress of surgical patients.
  • Communicated with nurses and emergency service personnel to get patients immediate care.
  • Strapped immobile or disabled patients to stretchers for easy transport to medical tent.
  • Evaluated effectiveness of treatments by observing changes in patient condition.
  • Adhered to all safety regulations while providing quality care to patients.
  • Interviewed patients to obtain medical history and details on current issues.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Assessed scene upon arrival for possible hazards or dangerous situations.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Collaborated with medical personnel to quickly treat and transport patients.
  • Explained medical terminology in non-complex terms o patients.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Assisted physicians in the diagnosis, treatment and management of patient care.
  • Positioned patients in preparation for treatment and transport.
  • Administered first aid treatment or life support in prehospital settings.
  • Calmed patients by carefully explaining each step and remaining composed.
  • Loaded and transported patients from hospitals to rehab centers or other medical facilities.
  • Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
  • Reported infectious disease cases to appropriate medical authorities.

Education

Bachelor of Science - Nursing

Inter American University
San Juan, Puerto Rico
08.1996 - 05.1999

Clayton High School
Clayton , NC

Skills

  • Business strategy
  • Market expansion
  • Financial projections
  • Stakeholder engagement
  • Promotional campaigns
  • Customer relationship management
  • Budget management
  • Team leadership
  • Problem solving
  • Effective communication
  • Event coordination
  • Conflict resolution
  • Entrepreneurial personality
  • Organizational development
  • Business planning
  • Revenue generation
  • Policy development
  • Personnel management
  • Brand building
  • Program coordination
  • Customer acquisition
  • Team development
  • Financial oversight
  • Goal setting
  • Culture building
  • Operational planning
  • Risk mitigation
  • Team bonding
  • Social media management
  • Strategic thinking
  • Customer relations
  • Cultural development
  • Employee engagement
  • Interpersonal skills
  • Operations oversight
  • Sales promotion
  • Revenue growth
  • Budget development
  • Business marketing
  • Resource allocation
  • Analytical thinking
  • Risk management
  • Records organization and management
  • Human resources
  • Analytical skills
  • Delegation
  • Staff training/development
  • Financial planning
  • Sales tracking
  • Staff training
  • Performance measurement
  • Cross-functional team management
  • Business leadership
  • Desktops, laptops, and mobile devices
  • Cross-functional team leadership
  • Training management

Timeline

Beauty Industry Entrepreneur

Anu Touch Nail & Beauty Bar
05.2019 - Current

Beauty Industry Entrepreneur

Essel Salon & Spa
03.2012 - 04.2023

Director of Admissions

Norfolk Healthcare and Rehabilitation Center
10.2006 - 05.2012

Utilization Review Manager

Cigna Healthcare
10.2001 - 07.2006

Bachelor of Science - Nursing

Inter American University
08.1996 - 05.1999

Hospital Corpsman

US Navy
02.1988 - 09.2004

Clayton High School
Angela Simmons