Angela Word
Palmyra
Summary
Dynamic ID/DD Case Manager with a proven track record at Region Ten Community Services Board, excelling in comprehensive case management and fostering collaborative partnerships. Skilled in effective problem resolution and detailed documentation, I have successfully guided clients through complex service systems, enhancing their access to vital resources and support services.
Overview
26
26
years of professional experience
Work History
ID/DD Case Manager
Region Ten Community Services Board
08.2023 - Current
- Assisted clients in navigating waiver services and resources
- Collaborated with multidisciplinary teams to develop individual service plans
- Conducted assessments to identify consumer needs and barriers to success
- Maintained accurate documentation of client interactions and progress CM completed benefits monitoring through the Medicaid portal. Medicaid remains active
- Educated clients on available support services and community resources
- Coordinated referrals to specialists and additional service providers
Special Education Teacher
Charlottesville City Schools
01.2020 - 08.2023
- Developed individualized education plans to meet diverse student needs.
- Implemented behavior management strategies to enhance classroom environment.
- Collaborated with multidisciplinary teams to support student progress.
- Provided targeted instruction in reading and math for students with disabilities.
- Mentored new teachers on best practices in special education methodologies.
- Boosted student confidence and participation through positive reinforcement and tailored instruction methods.
- Evaluate student progress and maintain required paperwork in a timely manner meeting federal and state guidelines.
Title I Reading Coach
Henrico County Public Schools
08.2016 - 06.2019
- Led training workshops for teachers to enhance reading instruction strategies.
- Developed personalized reading plans tailored to individual student needs.
- Collaborated with educators to integrate literacy resources into curriculum.
- Analyzed student assessment data to identify areas for improvement.
- Chairperson for the Literacy Committee, member of Instructional Leadership Team, and School Improvement Team
- Facilitated Parent Involvement and Education workshops
Special Education Teacher
Hampton City Public Schools
08.1999 - 06.2016
- Developed individualized education plans (IEPs) tailored to student needs and learning goals.
- Collaborated with multidisciplinary teams to enhance student support and resource allocation.
- Engaged families through regular communication, fostering partnerships in student development.
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Lead special education teacher- liaison between central office staff and special education teachers at the school.
- Provided professional development to teachers on best educational practices
Education
Educational Specialist - Reading Instruction
University of Virginia
Charlottesville, VA12-2013
Master of Education - Special Education
Old Dominion University
Norfolk, VA12-1999
Bachelor of Science - Sociology/ Social Work
Roanoke College
Salem, VA05-1996
Skills
- Effective problem resolution
- Comprehensive case management
- Prioritization and scheduling
- Detailed case documentation
- Fostering collaborative partnerships
- Staff training
- Microsoft Teams proficiency
- Effective written and verbal communicator
- Strong time management and organization
Timeline
ID/DD Case Manager
Region Ten Community Services Board
08.2023 - Current
Special Education Teacher
Charlottesville City Schools
01.2020 - 08.2023
Title I Reading Coach
Henrico County Public Schools
08.2016 - 06.2019
Special Education Teacher
Hampton City Public Schools
08.1999 - 06.2016
Educational Specialist - Reading Instruction
University of Virginia
Master of Education - Special Education
Old Dominion University
Bachelor of Science - Sociology/ Social Work
Roanoke College
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