Angelica Difolco
Virginia Beach
Summary
Dynamic bartender with extensive experience in cocktail preparation and customer service. Demonstrated ability to effectively multitask in high-pressure environments while training new staff to enhance team performance.
Overview
19
19
years of professional experience
Work History
Bartender
Bonefish Grill
Virginia Beach
12.2006 - Current
- Engaged with guests to deliver personalized service and tailored drink recommendations, enhancing guest experience.
- Fostered strong working relationships with colleagues through clear communication, promoting a collaborative work environment.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Trained new bartenders on drink preparation and upselling techniques, improving team performance and increasing sales potential.
- Effectively multitasked within fast-paced environment.
Substitute Teacher
Virginia Beach City Public Schools
virginia beach
01.2018 - 12.2018
- Delivered instruction and guidance to students in absence of regular teacher, facilitating continuity in learning.
- Provided classroom instruction outlined in teacher's lesson plans.
- Supported students during assessments and group projects to enhance learning outcomes.
- Enforced classroom routines to maintain schedule and ensure consistent student engagement.
- Ensured compliance with school policies and educational standards during instruction.
Education
Associate of Applied Science - Nursing
ITT Technical Institute
Norfolk, VA06-2013
Skills
- Cocktail preparation
- Mixology techniques
- POS operation
- Customer service
- Employee training
- Time management
- Team collaboration
Timeline
Substitute Teacher
Virginia Beach City Public Schools
01.2018 - 12.2018
Bartender
Bonefish Grill
12.2006 - Current
Associate of Applied Science - Nursing
ITT Technical Institute