Angelica Guzman
La Crosse
Summary
Dedicated professional with experience at Microtell Hotel, excelling in housekeeping and customer service. Proven ability to maintain high hygiene standards and enhance guest satisfaction through effective teamwork and attention to detail. Skilled in operating cleaning equipment and training staff, ensuring a welcoming environment for all guests.
Overview
6
6
years of professional experience
Work History
Housekeeper
Microtell Hotel
08.2024 - 02.2025
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
- Operated cleaning equipment efficiently, including vacuums and floor scrubbers.
- Replenished supplies such as toiletries and linens to enhance guest experience.
- Reported maintenance issues promptly to ensure timely resolutions for guest comfort.
Server
Cracker Barrell
05.2019 - 12.2019
- Delivered exceptional customer service by addressing guest needs promptly and efficiently.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on menu offerings and service standards.
Education
High School Diploma -
Chesterfield Tech
Chesterfield, VA02.2006
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
Timeline
Housekeeper
Microtell Hotel
08.2024 - 02.2025
Server
Cracker Barrell
05.2019 - 12.2019
High School Diploma -
Chesterfield Tech