Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Timeline
Generic

Angelique Stewart

Suffolk

Summary

Highly organized Process Assistant with a background in managing workflow, streamlining processes, and maintaining documentation. Skilled at coordinating tasks, improving efficiency, and implementing process improvements. Known for solid leadership skills, ability to work under pressure and prioritize tasks efficiently. Significant contributions include developing innovative strategies that optimize productivity and enhance operational effectiveness. ensuring compliance and accuracy while fostering a high-performance culture.

Overview

3
3
years of professional experience

Work History

ICQA Process Assistant

AMAZON
Suffolk
03.2024 - Current
  • Inventory Control & Compliance: Lead inventory control processes, including random counts and cycle counts, to ensure adherence to network count strategies and strict compliance with SOX (Sarbanes-Oxley Act) regulations, ensuring accuracy and operational integrity across all activities.
  • Root Cause Analysis & Problem Solving: Proactively identify, analyze, and resolve inventory discrepancies by performing detailed root cause analysis, utilizing cause-and-effect techniques to improve inventory accuracy and prevent recurrence
  • Strategic Planning & Forecasting: Collaborate with leadership to develop and execute strategic planning initiatives, forecasting inventory needs, and optimizing workflows to meet operational goals
  • Process Improvement & Efficiency: Spearhead process improvement initiatives, introducing best practices to increase efficiency, reduce errors, and enhance throughput, supporting Amazon's rapid growth while improving team adaptability and performance
  • Team Leadership & Development: Mentor and motivate team members, fostering a positive, high-performance culture
  • Develop and execute training programs for associates, ensuring they are well-equipped to meet operational expectations and drive continued success
  • Monitoring & Troubleshooting: Monitor status of cycle counts, resolving discrepancies in real-time and efficiently managing queues to minimize operational delays and ensure smooth workflow continuity
  • Quality Control & Action Planning: Own shift quality metrics, develop and implement action plans to address performance gaps, and ensure high standards of quality and operational efficiency.
  • Analyzed data from multiple sources to identify opportunities for improvement.
  • Administrative Management: Oversee day-to-day management of associates, including job allocation, performance tracking, and administrative duties, ensuring optimal resource utilization and productivity
  • Cross-Functional Support & Collaboration: Provide integral support to building operations, contributing to inventory management, quality assurance, daily productivity, and overall workflow management, ensuring seamless operations across multiple departments

Multi-Trade Specialist

US GOVERNMENT CONTRACTOR
05.2022 - 01.2025
  • Building Maintenance & Upkeep: Perform comprehensive general cleaning and maintenance duties across facilities, ensuring a safe, clean, and well-maintained environment that aligns with government standards and operational requirements
  • Repair and Equipment Management: Schedule and coordinate repairs for faulty equipment and damaged structures, ensuring timely resolution of issues to minimize downtime and prevent operational disruptions.
  • Inspection and Issue Identification: Conduct detailed inspections of buildings, equipment, and systems to identify potential issues, assess operational safety, and recommend corrective actions to prevent further damage or malfunction.
  • Safety Compliance & Reporting: Write and maintain detailed reports on safety protocols, inspection findings, and maintenance activities, ensuring compliance with government regulations and internal safety standards
  • Preventative Maintenance Implementation: Develop and implement preventative maintenance plans, proactively addressing potential issues before they arise and ensuring the longevity and functionality of building systems and equipment
  • Collaboration with Stakeholders: Work closely with government officials and contractors to ensure all maintenance and repairs are executed according to project specifications and timelines, contributing to seamless facility operations.

ICQA Process Guide

AMAZON
03.2023 - 03.2024
  • Process Monitoring & Quality Control: Oversee daily operational processes, including inspecting goods and services, ensuring compliance with quality standards, and identifying areas for improvement to maximize operational efficiency
  • Continuous Process Improvement: Propose and implement data-driven measures to streamline operations, reduce downtime, and minimize errors and defects, contributing to overall system reliability and performance enhancements
  • Team Coaching & Performance Management: Mentor and coach associates to ensure the achievement of daily production goals, fostering a collaborative and high-performance team culture
  • Quality & Safety Standards Implementation: Drive the execution of quality expectations across operations, ensuring adherence to safety protocols and maintaining a safe working environment for all team members
  • Data Integrity & Accuracy Assurance: Maintain high standards of data integrity, verifying the accuracy of inventory records and transaction logs to ensure consistent operational performance
  • Problem-Solving & Leadership Consultation: Act as a key resource, collaborating with leadership to address and resolve production, quality, and efficiency issues, driving corrective actions to optimize workflow
  • Operational Support & Line Management: Ensure operational continuity by managing workflow lines, assisting associates, and stepping in to run operations as needed to maintain productivity and meet shipment deadlines
  • Customer Order Fulfillment: Guarantee that customer orders are processed efficiently and accurately, ensuring timely shipment and high levels of customer satisfaction

Administrative Assistant

CURRITUCK COUNTY SCHOOLS
09.2022 - 08.2023
  • Administrative Support & Leadership: Provided dedicated administrative assistance to Colonel Kenneth Grimes, ensuring smooth office operations and efficient task management in a fast-paced environment
  • Microsoft Office Suite Expertise: Utilized Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) to create documents, manage schedules, and organize data, ensuring accuracy and efficiency in all tasks
  • Records & Database Management: Managed and maintained comprehensive records for the Air Force Junior Reserve Officer Training Corps (AFJROTC), ensuring all student files were up-to-date, compliant, and easily accessible
  • Office Supervision & Workflow Management: Supervised daily office operations, coordinating administrative tasks and delegating responsibilities to ensure a well-organized and productive work environment
  • Inventory & Uniform Distribution: Oversaw the preparation and distribution of uniforms, both quarterly and as needed, ensuring students received the correct attire on time and in good condition
  • Student Account & Information Processing: Verified, updated, and processed student account information with precision, maintaining confidentiality and compliance with school policies
  • Correspondence & Communication: Composed and proofread formal correspondence, ensuring clear and professional communication with students, parents, and faculty
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Purchase Order Processing: Managed purchase orders, ensuring timely procurement of office supplies and necessary materials, maintaining budget compliance, and tracking expenditures
  • Database & Filing System Management: Maintained databases and filing systems, ensuring all information was easily accessible and organized for quick retrieval, supporting smooth operational efficiency
  • Multitasking & Problem Solving: Balanced a wide range of administrative tasks, proactively addressing issues and finding solutions to ensure the continuous flow of office operations

Education

BS - Psychology, communications

college of the albemarle
Elizabeth City, NC
05.2026

Skills

  • Ability to Work Under Pressure
  • Decision Making
  • Inventory management
  • Project management
  • Presentation skills
  • Team building
  • Management support
  • Scheduling coordination
  • Performance monitoring
  • Time Management
  • Self-motivation
  • Conflict Resolution
  • Leadership
  • Adaptability
  • Excellent Customer Service skills
  • Data analysis
  • Communication Skills
  • Microsoft Office
  • Shift Management
  • Medical terminology
  • Administrative Experience
  • Office Management
  • Reviewing itineraries and other travel documents for completeness and accuracy
  • Arranging transportation services using automated systems
  • Developing solutions to travel

References

Rosalyn Valentine, Bon Secours, 8044134935

Leadership Experience

  • Process assistant for ICQA in operation support for site
  • Process guide for ICQA in PCF

Timeline

ICQA Process Assistant

AMAZON
03.2024 - Current

ICQA Process Guide

AMAZON
03.2023 - 03.2024

Administrative Assistant

CURRITUCK COUNTY SCHOOLS
09.2022 - 08.2023

Multi-Trade Specialist

US GOVERNMENT CONTRACTOR
05.2022 - 01.2025

BS - Psychology, communications

college of the albemarle

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Angelique Stewart