Angellina Ponte
Rhode Island
Summary
Professional in customer service with track record of delivering high standards of attentiveness in numerous settings. Proven track record in managing administrative tasks, facilitating communication, and ensuring smooth office operations. Highly collaborative, reliable, and adaptable to changing needs. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
2
2
years of professional experience
Work History
Office Services Representative
St. Johns University Law School
09.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased efficiency by maintaining an organized workspace for easy access to materials and resources.
- Managed office supplies inventory, ensuring timely restocking to maintain seamless operations.
Part Time Nanny
Private Residence
05.2023 - Current
- Cared for children by preparing nutritious meals and organizing engaging activities.
- Established safe environments, monitoring children closely to prevent accidents.
- Coordinated schedules to meet family needs, including school and extracurricular activities.
Financial Services Intern
Newport Financial Associates
05.2023 - Current
- Maintained a high level of professional knowledge and expertise through continuous learning and industry research, positioning the organization as a trusted authority within the financial services sector.
- Supported organizational account management duties under direct supervision.
Waitress
Stoneacre Garden
05.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Science - Legal Studies
St. Johns University
Queens, New York05-2027
Skills
- Training Certified Referee of Rhode Island Youth Lacrosse
CERTIFICATIONS
- Advertising, Design & New Media NACTC Accredited Program 4 year Certified Course
- American Red Cross CPR Certification
Volunteer Work
Midnight Run Organization – Queens, NY
- Improved community engagement by organizing and leading various volunteer initiatives
Circle K Feeding America 10k Meals – Newport, RI
- Participated in community engagement focusing on preparing nutritious meals for people in need
Fall Gala Elevating Queens Communities
- Participated in community engagement focusing on preparing nutritious meals for people in need
Hasbro Children's Hospital
- Made uplifting and motivating cards for hospital's patients
Timeline
Waitress
Stoneacre Garden
05.2024 - Current
Office Services Representative
St. Johns University Law School
09.2023 - Current
Part Time Nanny
Private Residence
05.2023 - Current
Financial Services Intern
Newport Financial Associates
05.2023 - Current
Bachelor of Science - Legal Studies
St. Johns University
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