Anicia Ward
Barboursville
Summary
Compassionate Medication Technician known for high productivity and efficient task completion. Skilled in medication administration, patient care, scheduling and safety protocols. Excelling in communication, empathy, and time management to enhance patient well-being and support team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Medication Technician
Barclay of Charlottesville
Charlottesville
11.2024 - Current
- Maintained confidentiality of patient health information at all times.
- Observed and reported any changes in patient condition or behavior associated with medications.
- Complied with applicable laws governing drug distribution practices.
- Distribute medication in a timely and orderly fashion.
- Make phone calls to Doctors, Nurse practitioners and Hospice nurses to talk about patient medications and any changes.
- Assist with patient care.
- Assisted with ordering, receiving, storing, preparing and delivering medications throughout the facility.
Barista Trainer
Starbucks
Charlottesville
11.2021 - Current
- Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
- Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
- Monitored inventory levels of supplies and restocked when necessary.
- Adhered to health department regulations concerning sanitation standards.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Concierge
Rosewood Hollymead Assisted living and Memory care
Charlottesville
05.2022 - 11.2025
- Assist with scheduling patient Appointments and Transportation to Appointments.
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Managed incoming calls from patients and patients families ensuring that all requests were handled efficiently and accurately.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Assisted with check-in and check-out procedures including confirming details and providing directions to patient rooms.
Education
High School Diploma -
Orange County High School
Orange, VA05-2021
Skills
- Electronic health records
- Customer service
- Attention to detail
- Organizational skills
- Records updating
- Medical records management
- Scheduling and calendaring
Certification
Registered Medication Technician license
(May 2024-present)
Timeline
Registered Medication Technician
Barclay of Charlottesville
11.2024 - Current
Concierge
Rosewood Hollymead Assisted living and Memory care
05.2022 - 11.2025
Barista Trainer
Starbucks
11.2021 - Current
High School Diploma -
Orange County High School