Highly motivated individual studying Business Management along with Cybersecurity. Currently seeking internship opportunities in either of these fields. Looking for an opportunity to contribute my expertise, drive, and innovative mindset to a dynamic organization that values excellence and encourages professional growth.
- Employed Agile Methodology as an integral member of the Scrum Team, contributing to the enhancement of software development processes.
- Engineered a comprehensive Jira dashboard showcasing historical tickets linked to bugs across diverse product lines, ensuring the inclusion of major and critical bugs in upcoming SW releases.
·Spearheaded the adoption of this dashboard as a primary tool for the Cloud computing Scrum Team, facilitating the systematic resolution of assigned bugs within the Jira platform.
·Presented a conclusive overview of the dashboard to the executive team and colleagues, articulating its significance and impact on bug tracking and resolution within the organization.
·Gathered and recorded pertinent information from new patients.
· Efficiently managed the front desk operations, ensuring a seamless check-in process for new patients.
· Delivered exceptional customer service while stationed at the main helpdesk, fostering a positive and welcoming environment.
· Maintained inventory levels by stocking general merchandise and pharmacy supplies.
· Conducted regular inventory checks and expiration assessments to guarantee the quality and availability of supplies.
· Engaged in hands-on learning by shadowing same-day medical procedures as part of a medical internship.
· Received certificate of excellence and invitation to join Veterans Affairs Hospital as intern during summer 2021
- Oversight of restaurant operations, including supervision and guidance of daily staff activities
- Implementation of customer service standards to ensure a positive dining experience
- Collaboration with vendors and adapt management of inventory
- Upkeeping of kitchen equipment, ensuring optimal functionality and performance
-Adherence to health and safety standards to guerantee a secure and hygenic envionment
-Manage customer feedback and prompt resolution of complaints to enhance overall satisfaction
- Skillful budgeting and cost measures to optimize financial performance
- Efficiently managed employee roster and weekly schedules to ensure optimal staffing levels
- Collaborated with peers to initiate group projects, showcasing our skills at both state and higher levels.
- Successfully executed multiple projects, emphasizing effective group dynamics.
- Assumed a leadership role within the business program, guiding a team of students in researching a business opportunity that evolved into a franchise model.
-Conducted interviews with local businesses of a similar nature to validate our hypotheses and refine our project.
- Presented our comprehensive business case and project plan at the state level, securing 2nd place and advancing to the national level.
Effectively communicated and promoted the sale of products to customers,
showcasing strong interpersonal skills.
Managed cash register transactions with accuracy and accountability.
Assumed a key role in training new associates, imparting expertise in cash register operations and floor management.
Offered comprehensive information about products and conveyed details about ongoing sales promotions.
Maintained store organization and orderliness to enhance the overall shopping environment.
Ensured seamless cash register transactions with a focus on efficiency and precision
Workplace Readiness Certified
Courses Taken Related to Major:
Workplace Readiness Certified