Anjna Sharma
Fairfax
Summary
To seek and maintain full-time position that offers professional challenges and growth. Focused, attentive, detail-oriented team player with a high degree of accuracy, who is a highly motivated employee with strong work ethic, good administrative, organizational and problem-solving abilities, adaptability and exceptional interpersonal skills and the ability to quickly master new skills. Reliable employee who is dedicated to going above and beyond with each activity and providing best-in-class work and productivity.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Laboratory Technical Assistant II/III
Inova Health System
09.2007 - Current
- Utilize the EPIC system to open, check in and register patients accurately, efficiently, and professionally to insure data base integrity and facilitate claims processing. Apply financial screening guidelines to insure collectable accounts. Verify patient eligibility and insurance benefits. Take payments for services rendered. Guide patients through registration process. Provide excellent customer service.
- Assist in overseeing the every day operations and duties of the outpatient and client services lab staff, monitor and order supplies used in the outpatient lab area
- Work closely with Registration Dept and Nursing staff to verify that lab requisitions meet legal requirements
- Greet patients, order MD’s required tests on patient’s correct registered account
- Collect blood samples from patients for lab work, monitoring and confirmation of the patient ID, collecting specimens in proper tubes, utilizing venipuncture/capillary techniques, Obtain viral swab samples for analysis, and accurately labeling the specimens to ensure accurate patient results
- Manage specimen accessioning accurately and efficiently to provide quality specimens for laboratory testing
- Ensure accurate specimen processing to maintain specimen integrity by spinning down specimens and separating serum and or plasma from cells as needed
- Packaging specimens correctly for transport to correct Laboratory
- Sort patient reports/results to ensure that all tests were ordered correctly and resulted, mail or fax results to doctors’ offices to ensure there is no delay in patient care
- Assist in monitoring Quality Control in the Client Service Areas of the lab
- Supervising, training and ensuring new hires and students are learning and utilizing proper techniques per laboratory protocols
- Maintained a safe and clean laboratory environment, adhering to safety guidelines and promptly addressing any hazards.
Phlebotomy Instructor
Fairfax County and CCI
01.2010 - 02.2011
- Successfully prepare phlebotomy students for PBT (ASCP) national certification exam
- Plan course instruction based upon approved syllabus/outline/module calendar provided to ensure quality course content and meet course objectives with an organized instructional format
- Prepare and provide classroom instruction that promotes participation in the learning process, emphasizing adult learning and critical thinking concepts
- Provide hands-on technical experience through different teaching tools, materials
- Utilize a variety of teaching techniques to accommodate the learning styles of a diverse student enrollment
- Prepare and administer examinations; evaluate student progress; maintain records of student classroom and clinical experience
- Work with local healthcare agencies to provide an occupational experience for the students
- Provide supervision and oversight for students
- Advise and recruit prospective students
- Work with advisory committee to identify and meet the needs of the community pertaining to nursing subject matter and courses
- Communicate with the Director and colleagues regarding student issues and progression in the program.
- Enhanced student comprehension by incorporating hands-on activities and real-world examples in phlebotomy lessons.
Financial Control Specialist
Online Resources
08.2006 - 09.2007
- Oversee successful EFT debit processing for the state-of-the-art online payment services
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Monitor debit processing through multiple EFT or
- ATM Networks and Processors, escalate or resolve related issues
- Initiate of verify daily settlement transactions and reconcile daily activity to identify discrepancies
- Perform research and generate ACH or network adjustments
- Cross train to serve as back up for other functional areas of the department.
Cash Office Specialist
Target Corporation
04.2006 - 08.2006
- Following security guides for entrance, exit and locking of the cash office for team members and armored couriers
- Improved cash handling accuracy by implementing efficient cash counting procedures and regular audits.
- Using forms to ensure cash office security is maintained; complete money bag log, Cash Office sign- in/sign-out log and courier manifest daily
- Working with ETL-GE, GSTLs, store executives and Sales Audit Operations (SAO), granting keys and other secured items as required in security best practices
- Accurately counting day’s cash
- Stocking gift card supplies and increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Preparing starting banks for and keeping track of all money advanced to cash registers; issuing cash advances to Service Desk and change fund when needed
- Verifying all money in safe, resolving any discrepancies, sending required Cash Office paperwork and reports to SAO on time, ordering cash and supplies and preparing deposits.
Administrative Assistant
Department of Tax Administration
09.2002 - 01.2003
- Frequently in contact with public, process over-the counter tax payments; using a personal computer and a variety of mainframe systems for real estate, decals, personal property, and various other licenses
- Delivered excellent customer service to taxpayers through prompt responses about issues related to tax liability inquiries, addressing concerns effectively, and building strong relationships.
- Prepared and classified receipts with appropriate financial accounting system codes
- Balanced each day’s receipts and prepared deposits.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Education
Certificate - Phlebotomy
Medical Learning Center
Arlington, VA09.2007
High School Diploma -
Falls Church High School
Falls Church, VA06.1997
Skills
- Skilled Collaborator
- Committed Focused High Achiever
- Effective Cross Functional Communicator
- Solution Oriented Professional
- Quality Control
- Rapid and Adaptive
- Spreadsheet Data Tracking
- HIPAA Compliance
- File Organization and Maintenance
- Multilingual
- CPR and AED certified
- Super User in EPIC
- Strong Mathematical skills
- financial reconciling
- basic to moderate IT knowledge
- Phlebotomy certified
Certification
- Phlebotomy, ASCP
- CPR and AED
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Limited Working
Spanish
Professional Working
Persian
Limited Working
Referrals
Available upon request.
Timeline
Phlebotomy Instructor
Fairfax County and CCI
01.2010 - 02.2011
Laboratory Technical Assistant II/III
Inova Health System
09.2007 - Current
Financial Control Specialist
Online Resources
08.2006 - 09.2007
Cash Office Specialist
Target Corporation
04.2006 - 08.2006
Administrative Assistant
Department of Tax Administration
09.2002 - 01.2003
Certificate - Phlebotomy
Medical Learning Center
High School Diploma -
Falls Church High School
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