Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Ankita dey Monty

Aldie

Summary

Dynamic and results-driven professional with extensive experience as a Cashier at Dunkin' Donut’s. Proven track record in cash handling and exceptional customer service, consistently exceeding sales goals. Strong team leader with excellent problem-solving abilities and a keen attention to detail, adept at training new employees and enhancing operational efficiency. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

9
9
years of professional experience

Work History

Cashier

Crews LLC
Sterling, Dulles International Airport
11.2018 - Current
  • Operated cash register and processed customer transactions efficiently.
  • Provided friendly service and addressed customer inquiries promptly.
  • Collaborated with team members to ensure smooth store operations.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Cashier

Dunkin' Donut’s
Sterling, Dulles International Airport
06.2016 - 07.2018
  • Company Overview: Dulles Airport
  • Take customer orders and prepare all products to standard correctly.
  • Resolve customer concerns and problems with professionalism.
  • Educate guests on product line and added value available to them.
  • Manage the cash register and utilize cash control procedures to minimize cash loss.
  • Offer excellent customer service in high pressure situations calmly.
  • Reconcile daily sales receipts with a high level of accuracy.
  • Handle cash and prepare bank deposits.
  • Consistently exceed sales goals by providing exceptional service and up-selling products.
  • Developed strong communication and teamwork skills in a customer service environment.
  • Hiring and Training new employee for the store.
  • Dulles Airport

Education

HSC -

Sunamganj Govt. high school
04.2013

Some College (No Degree) - Health Information Technology

Nova Community Collage
Manassas, VA

Skills

  • Cash handling
  • Customer service
  • Sales reconciliation
  • Product knowledge
  • Team leadership
  • Time management
  • Attention to detail
  • Training employees
  • Problem solving
  • Daily reporting
  • Order taking
  • Written and verbal communication
  • Exchanges processing
  • Money handling
  • Cash handling expertise
  • Credit card processing
  • Cash register operation
  • Basic math
  • Time management skills
  • Complex Problem-solving
  • Cash drawer balancing
  • Payment collection
  • Customer assistance
  • Microsoft Office 2010
  • Excel
  • Access
  • Word
  • PowerPoint

References

Excellent References promptly furnished upon request.

Languages

  • English, Fluent
  • Urdu, Conversational
  • Hindi, Conversational
  • Bangla.

Timeline

Cashier

Crews LLC
11.2018 - Current

Cashier

Dunkin' Donut’s
06.2016 - 07.2018

HSC -

Sunamganj Govt. high school

Some College (No Degree) - Health Information Technology

Nova Community Collage

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Ankita dey Monty