Overview
Work History
Timeline
Generic

Ann Omohundro

Mechanicsville

Overview

15
15
years of professional experience

Work History

Underwriting Manager

RT Specialty of Richmond
03.2023 - Current
  • Ensured efficient workflow management by establishing clear priorities and monitoring progress regularly.
  • Streamlined communication between underwriting, claims, and other departments to foster collaboration and improve overall service levels.
  • Reduced loss ratios while maintaining competitive rates through diligent risk selection and adherence to company guidelines.
  • Enhanced risk assessment accuracy through thorough research and data analysis.
  • Improved underwriting performance by streamlining processes and implementing best practices.
  • Built strong relationships with brokers and agents, providing exceptional customer service while negotiating policy terms effectively.
  • Proactively identified areas for process improvement within the department, implementing changes that led to increased efficiency across teams.
  • Implemented technology solutions to automate various underwriting tasks, increasing efficiency and reducing manual errors.
  • Reviewed policy applications thoroughly, ensuring accurate evaluation of risks in alignment with established guidelines.
  • Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
  • Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
  • Evaluated applications to determine insurance coverage and appropriate risk classifications.
  • Negotiated terms and conditions of coverage with clients to acquire maximum profitability.

Underwriter

RT Specialty of Richmond
03.2015 - 03.2023
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
  • Made approval and denial recommendations by determining accurate risk levels.
  • Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
  • Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
  • Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.

Team Leader Underwriting Assistants

Atlantic Specialty Lines
03.2013 - 03.2015
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.

Underwriting Assistant

Atlantic Specialty Lines
09.2010 - 03.2013
  • Managed a diverse caseload of applications, efficiently organizing workload to meet tight deadlines without sacrificing quality or accuracy.
  • Reviewed policy documents for completeness and accuracy before submission, minimizing the need for revisions or cancellations due to errors.
  • Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
  • Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
  • Responded to customer requests via telephone and email and effectively answered questions and inquiries.
  • Improved underwriting process efficiency by streamlining administrative tasks and enhancing communication between departments.
  • Facilitated smooth transactions between clients, brokers, and carriers by maintaining open lines of communication throughout the underwriting process.
  • Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
  • Met with customers, agents and brokers to negotiate coverage, price, and service delivery.

Timeline

Underwriting Manager

RT Specialty of Richmond
03.2023 - Current

Underwriter

RT Specialty of Richmond
03.2015 - 03.2023

Team Leader Underwriting Assistants

Atlantic Specialty Lines
03.2013 - 03.2015

Underwriting Assistant

Atlantic Specialty Lines
09.2010 - 03.2013

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Ann Omohundro