Anna Cook
Cross Junction
Summary
I am a versatile professional with extensive experience in both customer service and one-on-one patient care. As a nationally certified EMT, I have a background in the medical field, including pediatric dentistry and emergency response. I excel at adapting to dynamic environments and working with people of all ages and needs. I am skilled in providing compassionate care, handling high-pressure situations, and communicating effectively. My flexibility allows me to adjust quickly to new challenges, drawing from my experience in both clinical settings and customer-focused roles, such as dental assisting and bartending.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nanny
Self-Employed
10.2023 - Current
- Provided childcare for families, ensuring a safe and nurturing environment
- Assisted with educational activities, meal preparation, and transportation needs
- Developed engaging activities to promote learning and development
Lead Pediatric Dental Assistant
Hero Pediatric
01.2023 - 12.2023
- Led the dental assistant team in serving patients and meeting their needs in a thorough and attentive, yet efficient manner
- Delegated tasks to a 5-member dental assistant team and provided counsel on all aspects of patient care
- Trained new team members and assessed their work to ensure quality and accuracy
- Oversaw schedule and guided teammates to create a healthy team dynamic
- Called meetings when necessary to strengthen communication among teammates
- Completed inventory and submitted orders monthly for dental supplies
- Contacted support when repairs were needed
- Saw patients in both hygiene appointments as well as operative appointments
Bartender
Trump National Golf Club
07.2022 - 02.2023
- Provided exceptional service in a fast-paced environment, ensuring efficient and timely beverage delivery
- Built rapport with patrons, offering personalized service while maintaining professionalism
- Stayed highly attentive to customer needs, ensuring a positive and engaging experience
- Managed bar operations, including stocking, inventory, and cleanliness, in line with health and safety standards
Dental Assistant
Hero Pediatric
03.2022 - 01.2023
- Assisted in both hygiene and operative appointments, including setting up for procedures, taking dental x-rays, and completing patient notes
Special Needs Attendant
Public Partnerships
05.2017 - 03.2022
- Cared for children with severe disabilities, assisting with all aspects of their lives including feeding, entertainment, cleanliness, and transportation
- Assisted with therapy exercises
- Levels of disabilities varied
Resident Assistant
Christendom College
08.2017 - 05.2019
- Supervised students in residence halls; built community; ensured safety of residents and created reports
Assistant Admissions Counselor
Christendom College
08.2016 - 05.2019
- Represented the college to prospective students; hosted visitors and gave campus tours
Vendor Manager
National Vendor Management Services
05.2016 - 08.2016
- Contacted field representatives and assigned inspections; ensured completion of work through frequent follow-ups
Education
Bachelor of Arts - Philosophy
Christendom College
Front Royal, VA05-2015
Skills
- Reliability and trustworthiness
- Approachable
- Dental radiography
- Treatment room setup
- Professionalism and etiquette
- Team collaboration
- Patient relations
- Strong multitasking
- Patience and tolerance
- Complex Problem-solving
Certification
- Dental X-ray Certification
- CPR/BLS Certification
- EMT Certification
- Employee of the Year 2022: Hero Pediatric Dentistry
I was awarded " Employee of the Year" in 2022 because of my compassion and care for my patients along with my dedication to my team and to the job.
Timeline
Nanny
Self-Employed
10.2023 - Current
Lead Pediatric Dental Assistant
Hero Pediatric
01.2023 - 12.2023
Bartender
Trump National Golf Club
07.2022 - 02.2023
Dental Assistant
Hero Pediatric
03.2022 - 01.2023
Resident Assistant
Christendom College
08.2017 - 05.2019
Special Needs Attendant
Public Partnerships
05.2017 - 03.2022
Assistant Admissions Counselor
Christendom College
08.2016 - 05.2019
Vendor Manager
National Vendor Management Services
05.2016 - 08.2016
Bachelor of Arts - Philosophy
Christendom College
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