Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Anna Downer

Midlothian,VA

Summary

Efficiency-driven and highly organized Interior Designer/Sales Representative that is enthusiastic about meeting the customer's needs. Talents include kitchen, bathroom and closet design, customer service support and clerical support. Trained in 2020 Designs, basic accounting and experience with the Microsoft Programs.

Overview

5
5
years of professional experience

Work History

Kitchen and Bath Designer

Express Wholesale Kitchen & Bath
06.2022 - 04.2023
  • Experience with “2020 Design Software” to create kitchen and bathroom renderings
  • Actively participating in multi-residential projects and has experience with architectural blueprints
  • Identified and approached potential customers by generating leads, setting appointments and giving the client a tour around the showroom
  • Answered incoming calls and directed messages to the correct party
  • Created quotations/invoices through QuickBooks
  • Built professional relationships with clients
  • Resolved all order and customer related issues
  • Gained expert knowledge of a variety of cabinetry
  • Designed floor plans, elevations and 3D perspective views for review and presentation.

Logistics Account Executive Leader

Total Quality Logistics Inc.
05.2021 - 06.2022
  • Sell and close new and existing customers to move their freight
  • Negotiate price with shippers and carriers
  • Manage daily shipments, resolving issues, to ensure pickup and delivery is on time, 24/7/365
  • Be honest and proactive in all communications - internally and externally
  • Trained new and junior brokers weekly
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Negotiate transportation rates or services.
  • Recommend optimal transportation modes

Kitchen and Bath Designer

Next Day Cabinets
02.2020 - 02.2021
  • Experience with “2020 Design Software” and “Closet Pro” to create kitchen, bathroom and closet renderings
  • Actively participating in multi-residential projects and has experience with architectural blueprints
  • Identified and approached potential customers by generating leads, setting appointments and giving the client a tour around the showroom
  • Answered incoming calls and directed messages to the correct party
  • Scheduled meetings and assisted in making travel arrangements
  • Created a job listing and scheduled interviews to begin the hiring process for various positions in the store
  • Developed a social media presence for the company by creating a Houzz.com and Facebook page, generating new business
  • Created quotations/invoices through ODOO
  • Created spreadsheets
  • Built professional relationships with clients
  • Resolved all order and customer related issues
  • Received, validated, and scanned all documents and invoices to keep the system organized
  • Gained expert knowledge of a variety of cabinetry

Warehouse Worker

Moslow Wood Products
03.2018 - 06.2019
  • Maintained cleanliness and organization of the warehouse
  • Regularly lifted and moved up to 50 pounds
  • Woodworking General warehouse duties Packing and labeling for customer shipping Wood color and finish applications

Skills

  • Microsoft software experience
  • Customer Service
  • Interior Design
  • Logistics Support
  • Sales expertise
  • Excellent attention to detail
  • 3D rendering software

Accomplishments

  • Logistics Account Executive Leader, May 2021

Timeline

Kitchen and Bath Designer

Express Wholesale Kitchen & Bath
06.2022 - 04.2023

Logistics Account Executive Leader

Total Quality Logistics Inc.
05.2021 - 06.2022

Kitchen and Bath Designer

Next Day Cabinets
02.2020 - 02.2021

Warehouse Worker

Moslow Wood Products
03.2018 - 06.2019

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Anna Downer