Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anna Dunford

Draper,VA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Dental Office Receptionist

Steven E. Armstrong, DDS PLC
07.2020 - 08.2023
  • Managed and answered a four line phone call system.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Completed patient referrals to other medical specialists.
  • Assisted with dental coding and billing tasks.

Certified Nurse Aide

Pulaski County Rehabilitation Center
09.2017 - 07.2020
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.

Education

No Degree - General Studies

New River Community College
Dublin, VA

High School Diploma -

Pulaski County High School
Dublin, VA
05.2018

Skills

  • Greeting Visitors
  • Regulatory Documentation
  • Patient Eligibility Requirements
  • Dental Knowledge
  • BLS Certified
  • Computer Proficiency
  • Adaptable and Flexible

References

  • Candace Grimm: 918- 397-7383
  • Brooke Smith: 918-724-0579
  • Eryn Cox: 620-988-2645

Timeline

Dental Office Receptionist

Steven E. Armstrong, DDS PLC
07.2020 - 08.2023

Certified Nurse Aide

Pulaski County Rehabilitation Center
09.2017 - 07.2020

No Degree - General Studies

New River Community College

High School Diploma -

Pulaski County High School

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Anna Dunford