Anna Jackson
Chesapeake
Summary
Empathetic and results-driven Patient Care Coordinator skilled in streamlining operations and fostering collaboration among dental teams. Committed to improving patient care through thorough appointment management and proactive patient education.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Weis Dental
Chesapeake
02.2019 - Current
- Coordinated patient appointments and managed scheduling for dental procedures.
- Communicated with patients regarding treatment plans and insurance options.
- Assisted dental staff in maintaining patient records and confidentiality compliance.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Addressed patient inquiries and resolved issues to enhance service experience.
- Collaborated with dental professionals to streamline workflow and improve operations.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Coordinated patient appointments and organized follow-up visits.
Education
Forest High School
Jacksonville , FLSkills
- Practice Operations: Scheduling optimization, Patient intake management
- Insurance & Billing: Insurance eligibility verification
- Compliance & Care: HIPAA privacy regulations and patient advocacy
- Software and technology: Dentrix, Denticon, Dexis, Multi-line phone calls
References
References available upon request.
Timeline
Patient Care Coordinator
Weis Dental
02.2019 - Current
Forest High School