Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Branch Office Administrator
Edward Jones
Roanoke
01.2025 - Current
Managed daily office operations and coordinated schedules for staff and clients.
Maintained records and files in compliance with company policies and regulations.
Responded to client inquiries promptly, fostering positive relationships with customers.
Managed office supplies inventory and placed orders when necessary.
Generated invoices, processed checks and updated accounts.
Greeted clients warmly upon their arrival at the office and provided assistance when needed.
Daycare Teacher
Roanoke Valley Children's Academy
Roanoke
04.2023 - 10.2024
Communicated regularly with parents about children's progress and needs.
Collaborated with colleagues to create a supportive team atmosphere for staff and children.
Monitored behavior and provided guidance to help resolve conflicts among children.
Supervised circle time, free play, outside play, and learning and developmental activities.
Provided guidance on social development issues such as sharing, following directions.
RETAIL SALES ASSOCIATE
MATT'S GAME EXCHANGE
Greensboro
04.2021 - 04.2023
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Managed inventory levels and organized merchandise on store shelves.
BARTENDER/SERVER
HAMMER & FORGE
Boones Mill
07.2020 - 03.2022
I am responsible for interacting and engaging with each guest to create a welcoming and friendly environment.
Maintained cleanliness and organization of the bar area throughout shifts.
Engaged with customers to provide excellent service and build rapport.
Developed good working relationships with fellow employees through effective communication.
RETAIL SALES ASSOCIATE
KOHL'S
10.2017 - 12.2020
I worked the floor as a sales associate providing excellent customer service to ensure customer had a positive experience.
I was responsible for face-to-face interactions as well as providing customer service during phone and online interactions.
Education
High School Diploma -
WILLIAMSON HOME SCHOOL ACADEMY
Roanoke, VA
05.2017
Some College (No Degree) - English, Psychology, Algebra, Health, Humanities courses, Communications
WESTERN COMMUNITY COLLEGE
Roanoke, VA
Skills
Adaptable
Efficient
Empathic
Observant
Organized
Outgoing
Problem solving
Proactive
Quick learner
Effective communication
Active listening
Volunteer Experience
NEXT REVOLUTION VOLLEYBALL, ROANOKE, VA, 01/01/14, 12/31/17, Learned the importance of working together as a team to come together for a common goal.
FEEDING THE CAROLINAS, HARTSVILLE, SC, 2015, Volunteered at the Soup Kitchen at Wesley United Methodist Church to provide hot meals to low income and homeless families.
Timeline
Branch Office Administrator
Edward Jones
01.2025 - Current
Daycare Teacher
Roanoke Valley Children's Academy
04.2023 - 10.2024
RETAIL SALES ASSOCIATE
MATT'S GAME EXCHANGE
04.2021 - 04.2023
BARTENDER/SERVER
HAMMER & FORGE
07.2020 - 03.2022
RETAIL SALES ASSOCIATE
KOHL'S
10.2017 - 12.2020
High School Diploma -
WILLIAMSON HOME SCHOOL ACADEMY
Some College (No Degree) - English, Psychology, Algebra, Health, Humanities courses, Communications