ANNALIBE RUIZ-GONZÁLEZ
Glen Allen
Summary
Professional with extensive experience in office administration, human resources, regulatory compliance, and operational management, including budget control, inventory management, and financial analysis. Proficient in Windows OS and Microsoft Office (Word, Excel, and PowerPoint). Strong skills in customer service, staff management and supervision, employee training, and analysis of complex information. Experience in call center operations, credit authorization, credit risk assessment, and accounts receivable/collections processes. Highly organized, responsible, analytical, and results-driven, with a strong ability to work in structured, high-responsibility environment
Overview
32
32
years of professional experience
1
1
Certification
Work History
Administrative Assistant
ABM Facility Services
Chesterfield
02.2023 - Current
- Analyze staffing needs and develop effective recruitment strategies aligned with the organization's operational and growth objectives.
- Draft, post, and optimize job descriptions across job boards, social media, and internal platforms to attract qualified talent.
- Source and attract candidates through multiple channels, including direct sourcing, employee referrals, job boards, and professional networks.
- Conduct in-person, virtual, and phone interviews with internal and external candidates, assessing both technical and behavioral competencies.
- Manage candidate communication throughout the entire recruitment process, ensuring a positive, professional, and timely candidate experience.
- Track recruitment metrics (time-to-hire, talent sources, turnover) and maintain accurate records within applicant tracking systems (ATS).
- Coordinate and oversee the full onboarding process from start to finish, ensuring effective integration and alignment with organizational culture.
- Verify offer letter acceptance, conduct background checks, ensure completion of Form I-9 (Sections 1 and 2), and collect all required documentation.
- Ensure compliance with all state and federal hiring requirements.
- Design and deliver onboarding and training programs for new hires, promoting a structured and engaging employee experience.
- Provide direct employee support on administrative and employment matters, including address changes, employment verification, leave requests, and workplace accommodations.
- Serve as a primary point of contact for employee inquiries related to internal policies and Human Resources procedures.
- Develop and deliver mandatory training programs (harassment prevention, safety, regulatory compliance, etc.) and ensure timely completion.
- Assist with compliance of workplace legal requirements, including mandatory postings and regulatory updates.
- Maintain accurate and confidential employee records in personnel files from hire through termination.
- Prepare reports and dashboards on active and separated employees, headcount, turnover, and recruitment metrics.
- Support payroll processes, including review and validation of employee time and hours worked.
- Manage employee offboarding processes, including exit interviews, coordination of final pay, and exit checklists.
- Analyze exit interview data to identify trends, turnover risks, and opportunities for organizational improvement.
- Ensure proper documentation of the full employee lifecycle, from onboarding to separation.
- Coordinate office meetings and schedules.
- Manage inventory and control administrative expenses.
- Handle inbound and outbound phone and electronic correspondence.
Certified Pharmacy Technician (CPhT)
Westwood Pharmacy (MAO)
Richmond
05.2021 - 02.2023
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Supervisor Day
Bravo Group Services
Richmond
09.2018 - 01.2021
- Plan employee tasks according to working hours and verify, inspect and evaluate their correct execution in different Buildings.
- Verify employee compliance with company rules and policies.
- Perform Inventory of Materials and Equipment.
- Distribute supplies, materials and equipment to Employees.
- Evaluated employee performance and coached and trained to improve weak areas.
- Lead ordinary tasks and special projects.
- Process vacations, special permits, and other types of employee requirements.
- Provide training to employees on different aspects established by OSHA.
Continuous Improvement Specialist
Bravo Group Services
Richmond
09.2018 - 01.2021
- Develops, plans inspections and implements processes and procedures associated with quality assurance measurements to ensure quality standards are met in accordance with standards.
- Support in the hiring process.
- Conduct the pre-employment interviews, process the BGC.
- Support applicants throughout the process until they start working.
Porter Day Shift
Bravo Group Services
Richmond
09.2018 - 01.2021
- Overall cleaning and maintenance of designated building space.
- Functions include cleaning, dusting, cleaning floors, emptying trash, cleaning windows/blinds, sanitizing and replenishing restroom and kitchen/break room products (e.g., soap, paper products, etc.).
- Responsible for the care and repair of company-owned property (e.g., vacuums and other products used on-the-job).
Custodial / Cleaning Operations
Labor One Cleaning
Richmond
06.2017 - 09.2018
- Cleaning and maintenance of medical and commercial facilities.
- Sanitization of common areas, restrooms, and clinical spaces.
- Restocking of hygiene and cleaning supplies.
- Compliance with safety regulations and sanitation control standards.
Manager / Coordinator
National Financial Intelligence Unit (UNIF)
Caracas
10.2014 - 03.2017
- Receipt, review, and submission of Reportes de Actividades Sospechosas (RAS).
- Coordination with national and international institutions.
- Oversight of compliance with AML/CFT policies and procedures.
- Preparation of strategic and technical reports.
Director of Anti-Money Laundering (AML)
National Anti-Drug Office (ONA)
Caracas
02.2011 - 10.2014
- Designed and implemented public policies to combat money laundering.
- Trained executive and operational staff on AML regulations and procedures.
- Coordinated with multilateral organizations and international regulatory bodies.
Compliance Officer
Banking and Insurance Sector
Caracas
03.2008 - 01.2011
- Coordinated and supervised the system of policies, standards, and procedures for the prevention of money laundering, terrorist financing, and proliferation financing (AML/CFT/CPF).
- Identified, assessed, and managed regulatory and operational risks, implementing effective internal controls.
- Informed and trained employees on regulatory requirements and the compliance program.
- Analyzed and reported unusual or suspicious transactions to the appropriate authorities.
- Established and managed reporting channels for employees to report irregularities or compliance concerns.
- Maintained ongoing communication with senior management and monitored compliance with multiple regulatory bodies.
Senior Bank Examiner (Level III)
Superintendency of Banks and Other Financial Institutions
Caracas
07.1994 - 02.2008
- Conducted detailed reviews of bank records, transactions, financial statements, and internal policies.
- Ensured banking operations complied with applicable laws, regulations, and internal control policies.
- Analyzed risk management practices, capital adequacy, and overall financial soundness of institutions.
- Recommended corrective actions for identified deficiencies and proposed sanctions for non-compliance with regulatory frameworks.
- Held meetings with senior management, board members, and external auditors to discuss findings and implement improvements.
- Prepared comprehensive reports on institutional safety, financial stability, and regulatory compliance.
Education
Specialization in Currency and Financial Institutions -
Central University of Venezuela (UCV)
Bachelor's Degree - Business Administration
Santa María University (USM)
Associate Degree - Education
Pedagogical Experimental Libertador University (UPEL)
Skills
- Responsibility
- Delegation
- Time Management
- Effective Communication
- Active Listening
- Performance Evaluation
- Customer Service
- Human Resources
- Personnel Administration
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
Certification
- CPhT - Certified Pharmacy Technician
- National Health Association - Pharmacy Technician Certification
- Notary Public - Commonwealth of Virginia
Achievements International Representation
- Chair, Group of Experts on Anti-Money Laundering - OAS / CICAD
- Co-Chair, AML Experts Group - UNASUR
- Official Representative to FATF / CFATF
- International Expert Evaluator in Mutual Evaluation Processes (Costa Rica, Honduras, Dominican Republic)
Timeline
Administrative Assistant
ABM Facility Services
02.2023 - Current
Certified Pharmacy Technician (CPhT)
Westwood Pharmacy (MAO)
05.2021 - 02.2023
Supervisor Day
Bravo Group Services
09.2018 - 01.2021
Continuous Improvement Specialist
Bravo Group Services
09.2018 - 01.2021
Porter Day Shift
Bravo Group Services
09.2018 - 01.2021
Custodial / Cleaning Operations
Labor One Cleaning
06.2017 - 09.2018
Manager / Coordinator
National Financial Intelligence Unit (UNIF)
10.2014 - 03.2017
Director of Anti-Money Laundering (AML)
National Anti-Drug Office (ONA)
02.2011 - 10.2014
Compliance Officer
Banking and Insurance Sector
03.2008 - 01.2011
Senior Bank Examiner (Level III)
Superintendency of Banks and Other Financial Institutions
07.1994 - 02.2008
Specialization in Currency and Financial Institutions -
Central University of Venezuela (UCV)
Bachelor's Degree - Business Administration
Santa María University (USM)
Associate Degree - Education
Pedagogical Experimental Libertador University (UPEL)