Anne Veltri
Seaford
Summary
Experienced in sales with a dedication to delivering exceptional customer service and maintaining a strong work ethic. Possessing a keen eye for organization and attention to detail. My ability to establish rapport with both customers and colleagues enables me to build strong relationships quickly.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
York County Government
04.2024 - Current
- Managed and maintained executive calendars, scheduling appointments, meetings, and travel arrangements
- Prepared and edited correspondence, reports, presentations, and other documents as needed
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members
- Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office
Dental Front Desk Receptionist
Grafton Smile Care
06.2021 - 04.2024
- Maintained accurate and up-to-date patient records, including medical history and insurance information
- Answered phone calls promptly and professionally, addressing inquiries and scheduling appointments
- Verified insurance coverage for patients, maximizing reimbursement and minimizing billing errors
- Greeted patients upon arrival, providing a warm and welcoming atmosphere
Server
Texas Roadhouse
03.2018 - 04.2021
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Trained new staff members on restaurant procedures, menu items, and customer service standards
Sales associate
Sunglass Hut
09.2017 - 11.2018
- Assist customers in finding products to fit their personalized needs while providing excellent customer service, open and close registers, make deposits, accept shipments, and distribute merchandise accordingly, also maintain sales floor appearance.
Server/Bartender
Harbor Cafe
08.2016 - 11.2017
- Ensure tables are prepared for incoming guests, greet guest and provide information on restaurant and menu, take guests food and beverage orders, serve orders in timely manner, ensure all guests are satisfied, take payments, clear and reset table quickly and efficiently to seat next table.
Education
High School - undefined
York High School
06.2015
Certification - Dental Careers 1 & 2
New Horizons Regional Education Center
06.2015
Skills
- Customer service
- Time management
- Organizational skills
- Microsoft Excel
- Microsoft Word
- Computer proficiency
- Clerical support
- Scheduling
Certification
DANB Radiation Health and safety
Timeline
Administrative Assistant
York County Government
04.2024 - Current
Dental Front Desk Receptionist
Grafton Smile Care
06.2021 - 04.2024
Server
Texas Roadhouse
03.2018 - 04.2021
Sales associate
Sunglass Hut
09.2017 - 11.2018
Server/Bartender
Harbor Cafe
08.2016 - 11.2017
High School - undefined
York High School
Certification - Dental Careers 1 & 2
New Horizons Regional Education Center
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