Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Annele Bicevskis

Richmond,VA

Summary

Enthusiastic Retail worker willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Fulfillment Associate

Target
11.2024 - Current
  • Followed safety protocols to minimize workplace accidents.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Kept work areas neat, clean and free from debris.

Department Manager

Floor & Decor
10.2021 - 10.2024
  • Ensured compliance with all safety regulations in the workplace.
  • Conducted regular performance reviews to monitor progress of individual employees. Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Monitored daily sales figures to track trends in customer buying behavior. Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Handled shift overstock, restocking and inventory control.
  • Delegated work to staff, setting priorities and goals. Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Dog Caretaker

Barkers Inn doggie daycare
05.2021 - 10.2021
  • Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
  • Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
  • Kept accurate records of each dog's activities during their stay at the daycare center.
  • Created an enjoyable atmosphere for all guests through positive reinforcement techniques.
  • Maintained professional working relationships with co-workers by communicating effectively.
  • Responded quickly to emergency situations involving injured or ill animals.
  • Assisted veterinary staff members during examinations when needed.
  • Cared for pets during owners' absences. Developed long-term relationships with clients and bonded with animals through regular contact.

Crew Chief

9:30 Club
09.2017 - 03.2020
  • Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
  • Have worked events where there were non-stop assistant calls.
  • Trained and managed staff of 40 associates.
  • Checked IDs to confirm they were of age as well as not fake.
  • Trained new hires on IDs.
  • Worked with tour managers to assure that shows would go smoothly.
  • Monitored performers, patrons, and bartenders' safety.

Education

Some College (No Degree) -

Secret Guru Permanent Cosmetics & Training Institue
Midlothian, VA

Skills

  • Permanent cosmetic procedures
  • Cleaning protocols
  • CPR certification
  • Blood borne pathogen certification
  • Detail oriented
  • Punctual and reliable
  • Payment processing
  • Hospitality and accommodation

Accomplishments

  • In years of customer service, I have assisted both person and canine to my best abilities.
  • Brought sales up for sorting and restocking items in departments.
  • Under my supervision kept employees happy and appreciated during that time.
  • Finished my class with a top score in my class on the final exam.

Languages

Latvian
Native or Bilingual

Timeline

Fulfillment Associate

Target
11.2024 - Current

Department Manager

Floor & Decor
10.2021 - 10.2024

Dog Caretaker

Barkers Inn doggie daycare
05.2021 - 10.2021

Crew Chief

9:30 Club
09.2017 - 03.2020

Some College (No Degree) -

Secret Guru Permanent Cosmetics & Training Institue
Annele Bicevskis