Antanaja Wilson
Richmond
Summary
As a reliable and upbeat associate, I take pride in building strong relationships with my team and fostering a positive, cohesive work environment. My passion for exceptional customer service drives me to continually improve, while my strong work ethic ensures the consistent delivery of top-notch results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
H&M Hennes & Mauritz
04.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Bed Bath & Beyond
06.2020 - 04.2021
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
Education
Bachelor of Science - Communications
Old Dominion University
Norfolk, VA12.2024
Bachelor Of Science - Marketing
Old Dominion University
Norfolk, VA12.2024
High School Diploma -
Varina High School
Richmond, VA06.2019
Skills
- Sales Training
- Public Speaking
- Time Management
- Teamwork and Collaboration
- Conflict Resolution
- Customer service
- Listening skills
- Verbal/written communication
Certification
- Hootsuit Certification
Accomplishments
Worked at two H&M locations
Timeline
Sales Associate
H&M Hennes & Mauritz
04.2021 - Current
Sales Associate
Bed Bath & Beyond
06.2020 - 04.2021
High School Diploma -
Varina High School
- Hootsuit Certification
Bachelor of Science - Communications
Old Dominion University
Bachelor Of Science - Marketing
Old Dominion University
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