Anthony Dougherty
Alexandria,VA
Summary
- An experienced professional with expertise in the areas of audit, fulfillment operations, management, and compliance
- Excellent business acumen and communication skills
- Ability to provide independent advice and resolve compliance issues
- Ability to interpret and ensure compliance of applicable regulations, guidelines, policies and procedures
- Able to make independent decisions while focusing on the business and employee needs. Adept manager and effective communicator known for leading with integrity.
Overview
35
35
years of professional experience
Work History
Financial Specialist-GS-13
Federal Government (DOJ-Executive of Office Review)
04.2021 - Current
- Currently Acting Supervisor- Financial Operations
- Responsible for analyzing, evaluating, and reviewing EOIR's budget vs obligation funding (CMF $186M)
- Managing quarterly OOC and Accrual deliverables
- Assess and provide recommendations regarding the development of internal financial management policies and procedures
- Develop relationships with components and other finance areas to build trust
- Train new hires on policy, G-invoicing, financial system, and IPAC research
- Develop and update procedures for the IPAC review process
- Monitor decrementing for deobligation
- Review commitment documents to ensure alignment with budget execution plan
- Ensure alignment and dissemination of financial policies to team and components
- Review, analyze, and evaluate varies reports to interpret results of operations, to track financial trends
- Perform analysis of financial information to confirm proper execution of funds in accordance with applicable rules and regulations
- Monitor financial systems to ensure funds are properly allocated and obligated as apportioned in support of management objectives
- Maintain obligations and expenditures for multiple fund accounts
Sr. Auditor -GS-12
Federal Government (Department of Defense)
06.2019 - 04.2021
- Plans, performs and reports contract audit assignments in connection with procurement and contracting activities between the Federal Government and the Contractor
- Reviews standard audit programs and steps, previous work papers, reports, guidance material, draft audit reports with findings and conclusions on the audit performed in accordance with agency procedures
- Researched and interpret laws, regulation, contractual provisions, policies, and procedures to gin audit knowledge
- Prepare risk assessment using a strategic risk-based approach to identify appropriate risk of the contractor's assertion (GAGAS, FAR)
- Performs audits related to incurred cost, cost accounting standard (CAS), and pre-award systems
- Reviewed reports, records, ledgers, and other documents against invoices, receipts, payroll slips, and other source documents. Verified appropriateness of charges for materials and labor and determined that transactions have been properly recorded
- Performed contract audits on DOD contractor and other federal government agencies
- Participates with other team members, providing updates on the status of audit assignments, sharing information, and identifying requisite revisions to the program and/or annual team goals
- Brief contracts and applies contractual requirements to the engagement
- Establishes, and executes risk-based audit engagements following the generally accepted government audit standards (GAGAS)
- Prepares working papers and analyzes contractor data using automation tools
- Review / Approve contractor's incurred cost submissions and voucher payments for DFAS
- Gains an understanding of the contractor's processes& internal controls and perform audit procedures to evaluate costs representation
- Maintained 40 Continuing Professional Education credits (CPE's) annually
Audit Manager
State of Maryland Department of Transportation (Office of the Secretary)
08.2017 - 06.2019
- Conducted interviews to with process owners for walkthrough to document their process in preparation of audit
- Ensured compliance with state and federal laws and regulations, advising managers on any records and information management issues
- Coordinated with internal and external program and process owners to develop corrective action plans based audit findings
- Performed cycle count and full inventory audits of DOT warehouses and fleet shops
- Managed the creation, dissemination, storage, and disposal of state records
- Audited and monitored subsidy allocation related operating and capital grant agreements ($700M)
- Represented team in dealing with supervisors or managers for the purpose of obtaining resources and securing needed information to ensure resolution of work problems and issues that arises
- Gathered and analyze information obtained through observation, document review, previous audit reports, written policies and procedures and financial and accounting records
- Reviewed single audit reports and identifies findings and issues that affect the accountability of state awards
Sr. Manager- Compliance
Verizon
05.2010 - 04.2017
- Facilitated entrance and status meeting conference to communicate the scope of work and objectives of the audit and findings, respectively
- Oversaw the inspection process and findings for call center and fulfillment center
- Developed audit risk assessment, evaluated and modified audit programs/plans to align with the risk assessment to identify gaps and improve processes
- Conducted audits on records management process to ensures that organization meets legal and regulatory requirements
- Conducted audit walkthrough on management controls, and policies and practices and provide recommendations
- Performed analysis related to the efficiency and effectiveness of administrative and support functions
- Provided oversight for purchasing card program and inventory store transfers
- Performed analyses and ensure compliance with travel policies through auditing of expense report, travel request, accounting code, and travel cards and communicate results
- Partnered with department leadership to close process gaps
Manager-Government Support Fulfillment Center
Verizon
12.2006 - 05.2010
- Lead diverse team of 8 supervisors and 104 associates. Oversaw Government Fulfillment Center that provided efficient and high-quality customer service and order fulfillments via inbound calls, outbound calls, and online to support government agencies order request. Provided oversight for call center operations and manpower resources for both phone and off-line teams. Developed and updated metrics for order processing, customer inquiries, and inbound calls for phone team. Foster strong relationships with vendors and customers.
- Provided training refreshers to foster a safe working environment. Maintaining property records for assigned transactions. Performed routine data entry for property and inventory management that included equipment transfers, conducting weekly count for inventory on hand. Partner with third party vendor to ensure proper disposal of inventory at end of shelve life. Performed analysis related to the efficiency and effectiveness of administrative and human resources support functions. Led development of human resources policies and procedures to Supervisors and front line. Monitored purchase cards for department. Developed statistical reports to brief director on status of budget. Developed, implemented, and executed quality program to mitigate order processing errors to improve order efficiencies related to accuracy and timeliness. Analyzed workforce for projected workloads to ensure organizational goals, budget, and staffing levels are met. Conducted interviews and partner with Human Resources during hiring process
Manager-Area Operations
Verizon
05.2004 - 12.2006
- Lead diverse team of 6 supervisors and 90 associates. Performed administrative and human resource management functions for the staff supervised. Resolve customer escalations. Developed, implemented, and executed quality program to mitigate order processing errors to improve order efficiencies related to accuracy and timelines. Monitored the ordering, receiving and stocking of equipment and devices. Established guidelines and performance expectations for staff. Validated data for accuracy and completeness. Analyze and evaluate departmental processes to improve operations. Identified training needs and develop training plans as needed. Performed routine data entry for property and inventory management that included equipment transfers, conducting weekly count for inventory on hand Managed/Monitored centers budget, purchase cards, and travel for department. Performed analysis related to the efficiency and effectiveness of administrative and human resources support functions. Mitigated negative customer experience by ensuring that inventory was relevant to meet the needs of the customer. Developed and implemented guidelines and performance metrics for operations center. Performed long-range planning and analysis on potential impact of newly never used promotions. Created and administered performance agreements to staff. Researched and investigate new management practices for departmental operations. Performed quality monitors on inbound calls and provisioned orders. Managed workforce based on organizational goals, budget, and staffing needs via PeopleSoft.
Supervisor-National Accounts
Verizon
01.2003 - 05.2004
- Lead a diverse team of 16 coordinators that supported white glover accounts such as the White House, GSA, General Electric, Siemens, and Verizon accounts. Planned and organized account documents for contract audit of first bill, line attainment, and purchase orders for funding. Performed administrative and human resource management functions for the staff supervised. Established guidelines and performance expectations for staff. Conveyed technical information to customer regarding account maintenance of their account. Utilize, test and participate in development of interface for billing system. Directed team that captured reports and analyze statistical data related to demographic usage of international and roaming calls made by end users.
Sr. Inventory Analyst
Verizon
03.2000 - 01.2003
- Managed levels of inventory based on quantities on hand, movement, and forecast to ensure adequate equipment inventory levels for all distribution points. Conducted on-site inspection to assure compliance of established policies and procedures. Worked with business leaders to identified business needs/requirement to identify, source, contract, and procure the needed goods from qualified suppliers. Ensured adequate inventory on hand for DOD and FEMA emergencies. Maintained routine audit records for property management. Managed database to ensure delivery requirements and inventory allocations current. Perform a cost and inventory analysis prior to procurement of devices. Observe work practices to identify unsafe actions and recognize communication concerns. Analyze and researched the cost effectiveness of organizational properties and beneficial disposal strategies. Develop and maintain inventory tracking reports. Conduct monthly cycle count, inventory audit, and safety inspections. Served as a team lead during on-site inspections. Provided real-time inventory visibility to manage inventory controls, inventory trends, and stock on orders.
Sr. Financial Analyst
Verizon
10.1999 - 03.2000
- Performed evaluations and recommendation of technical assistances or other supports toward the overall performance of organization. Prepared and provided budget to procure new inventory. Ensured all vehicles were in compliance as it relates to valid registration and routine maintenance. Prepared and analyze financial reports on commitments, obligations, and expenditures. Researched and investigated new or improved business and management practices to determine the impact on fleet operations. Compiled, correlated, and analyzed previous to current expense data such as salaries, travel, and relocation to identify trends. Test and examine accounting systems, records and internal controls to assure compliance with accounting principles. Prepared spreadsheets and reports; provided recommendations to justify and defend budgets during periodic submissions. Analyzed P&L activity, investigated trend variances and coordinated explanations for monthly close call. Developed and conduct in-depth financial analyses of activities within retail and indirect store channels where employees could commit fraud, waste and abuse. Assessed necessary data to assist in identifying possible falsification of records or possible embezzlements. Resolved A/P and headcount issues and performs quality control audits of financial accounting reports.
Commission Accountant
Verizon
10.1998 - 10.1999
- Worked closely with directors and managers to resolve commission discrepancies. Processed $5M in commission's payout each month, while partnering with legal regarding interest contracts. Maintained and updated commission's payment system and reviewed details related to possible commission changes. Resolved issues related to payout discrepancies and chargebacks. Maintained documentation, monitored, and resolved telecommunication billing inquiries, disputes, and connection issues related to vendor billing. Maintained confidential information, such as pay rates, and bonus targets. Allocated, analyzed and audited all outgoing commissions. Assisted in developing new processes and procedures for work around due to new business initiatives. Provided training to resolve problems related to processing payment with complex set up.
Call Center Sr. Customer Service Representative
Verizon
08.1996 - 10.1998
- Received inbound calls from consumer customers. Resolved customer escalations. Prioritized and organized daily follow ups on contracts to ensure timely resolution. Convey technical information to customers regarding equipment operations billing account maintenance. Balance needs of the customer with the protection of the company's revenue. Reviewed applications for credit processing to detect subscriptions fraud and assisted customer account provisioning, price plans and billing concerns. Reinforced company philosophy, guiding principles and core values on an ongoing basis. Provided first call resolution and excellent customer experience.
Internal Auditor
Luskins
08.1994 - 08.1996
- Prepared formal audit report, and conduct field audits on 29 stores. Scheduled and conducted interviews at location site. Conducted audits/examinations of management records, documents, vouchers, and financial and management reports. Substantiate documents and draft reports of audit findings, conclusions and recommendations. Conducted interviews with employees during investigations. Monitored disbursement of cash from stores, related to refunds and petty cash. Recommended modification for improving process to mitigate irregularities.
Junior Accountant
Centennial
01.1991 - 08.1994
- Generated operational and financial reports and analyze accounting information. Prepared spreadsheets, reports and provided recommendations to justify and defend budgets during annual budget submissions. Prepared general ledger account analysis as directed by accounting manager. Processed accounts payable invoices and resolved vendor non-payment issues to ensure that vendors receive payment in a timely manner. Performs quality control audits of financial accounting reports. Developed plan to resolve problems related to account processing such as matching vendor invoices, invoice discrepancies and vendor payments.
Education
MBA - Global Management Concentration
University of Phoenix
Columbia, MD02.2004
Bachelor of Science - Business Administration (Accounting)
Saint Paul's College
Lawrenceville, VA12.1990
Skills
- Microsoft Office (Excel, PowerPoint, & Word)
- PeopleSoft
- Work Flow Manager (WFM)
- Customer Relationship Management (CRM)
- Dymax Inventory System
- IRAPT/WAWF
- Electronic Contract Profile Data (ECPD)
- WEB Focus
- FMIS (Financial Management Information System)
- Maximo
- CaseWare
- UFMS- Unified Financial Management System
- WMS- Warehouse Management System
Timeline
Financial Specialist-GS-13
Federal Government (DOJ-Executive of Office Review)
04.2021 - Current
Sr. Auditor -GS-12
Federal Government (Department of Defense)
06.2019 - 04.2021
Audit Manager
State of Maryland Department of Transportation (Office of the Secretary)
08.2017 - 06.2019
Sr. Manager- Compliance
Verizon
05.2010 - 04.2017
Manager-Government Support Fulfillment Center
Verizon
12.2006 - 05.2010
Manager-Area Operations
Verizon
05.2004 - 12.2006
Supervisor-National Accounts
Verizon
01.2003 - 05.2004
Sr. Inventory Analyst
Verizon
03.2000 - 01.2003
Sr. Financial Analyst
Verizon
10.1999 - 03.2000
Commission Accountant
Verizon
10.1998 - 10.1999
Call Center Sr. Customer Service Representative
Verizon
08.1996 - 10.1998
Internal Auditor
Luskins
08.1994 - 08.1996
Junior Accountant
Centennial
01.1991 - 08.1994
MBA - Global Management Concentration
University of Phoenix
Bachelor of Science - Business Administration (Accounting)
Saint Paul's College