Anthony Greaver
Fredericksburg
Summary
Dynamic Workflow Manager with a proven track record at Discount Tire, enhancing operational efficiency through workflow analysis and team training. Recognized for exceptional customer service and problem-solving skills, fostering collaboration and driving productivity. Committed to developing staff capabilities while maintaining a positive and adaptable work environment.
Professional with solid grounding in workflow management, capable of optimizing processes and enhancing efficiency. Strong focus on team collaboration and achieving results, wiles also being adaptable to changing needs and priorities. Skilled in project coordination, process improvement, while maintaining a strategic mindset and reliable performance. Highly regarded for effective communication, problem-solving, and leadership abilities.
Overview
2
2
years of professional experience
Work History
Workflow Manager
Discount Tire
07.2024 - Current
- Assisted in documenting workflow processes to improve operational efficiency.
- Engaged in training sessions to understand best practices in workflow management.
- Monitored daily operations, providing feedback for enhancing productivity and quality.
- Improved workflow efficiency by analyzing and optimizing processes within the department.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained staff on best practices, fostering knowledge sharing and skill development.
- Provided customers with reliable, enthusiastic and personalized customer service.
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceptional visual and physical learner
Crew Member
Raising Cane's Restaurants
10.2023 - 07.2024
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated point-of-sale systems for accurate order processing and payment handling.
- Maintained cleanliness and organization of workstations to uphold health and safety standards.
- Collaborated with team members to efficiently fulfill orders during peak hours.
- Monitored inventory levels, communicating needs to management for timely restocking.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VASkills
- Workflow Analysis
- Positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Team leadership
- Adaptability and flexibility
- Managing operations and efficiency
- Training and development
Timeline
Workflow Manager
Discount Tire
07.2024 - Current
Crew Member
Raising Cane's Restaurants
10.2023 - 07.2024
High School Diploma -
Spotsylvania High School
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