Anthony Hernandez- Saavedra

• Stocked shelves with merchandise according to store layout and inventory guidelines.
• Guided customers in locating products and addressed inquiries about store offerings to enhance shopping experience.
• Ensured cleanliness and organization of stock areas and sales floor displays to facilitate efficient product access.

Collaborated with team to unload freight from trailers during off-floor hours, ensuring timely stock availability.

• Unloaded goods using hand trucks or other equipment to receive merchandise.
• Unloaded delivery trucks and verified contents against invoices.
• Assisted customers with carrying large purchases out of the store.

• Assisted customers with product inquiries and service requests, ensuring satisfaction and informed purchasing decisions.
• Processed transactions efficiently using point-of-sale systems.
• Maintained inventory levels by restocking shelves regularly.
• Resolved customer complaints with empathy and professionalism.
• Collaborated with team members to streamline store operations, improving workflow and customer service.
• Educated customers on promotions and loyalty programs, enhancing their shopping experience and maximizing engagement.