Anthony PEARSON
Richmond
Summary
Dynamic leader with a proven track record at OSL Retail Services, adept in team management and budget management. Excelled in enhancing team productivity and morale through effective coaching and mentoring. Skilled in developing strategies that significantly improve customer relationships and operational efficiency. Demonstrates a strong ability to manage remote teams and drive project success.
Overview
9
9
years of professional experience
Work History
Team Leader Manager
OSL Retail Services
Richmond
02.2022 - 08.2024
- Ensured that deadlines were met by setting realistic goals.
- Recognized and rewarded team and individual achievements, boosting morale and motivation.
- Oversaw the recruitment, onboarding, and training of new team members, ensuring a quick adaptation to company standards.
- Managed remote teams effectively, using virtual communication tools to maintain engagement and productivity.
- Provided guidance, coaching, and feedback to team members.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Evaluated individual and team business performance and identified opportunities for improvement.
General Manager
Scooter Nation
Richmond
04.2019 - 10.2023
- Developed marketing strategies designed to increase brand awareness within target markets.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Developed service and sales strategies to improve retention and revenue.
- Designed sales and service strategies to improve revenue and retention.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Guided management and supervisory staff to promote smooth operations.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments, and direction.
Property Manager
Pearson Property Ventures
Richmond
11.2015 - 10.2021
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Met with clients to negotiate management and service contracts.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Prepared detailed budgets and financial reports for properties.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Processed evictions when necessary in accordance with state laws and procedures.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Collected monthly assessments, rental fees, deposits and payments.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Met with prospective tenants to show property and assess applications or sign leases.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Facilitated tenant paperwork processing and verification.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Oversaw daily operations, maintenance, and administration of various properties.
Education
Some College (No Degree) - Business Management
Clinton Comm.
Clinton, NCHigh School Diploma -
Camden County High
St. Marys, GASkills
- Team management
- Employee training
- Performance evaluation
- Recruitment strategies
- Project management
- Budget management
- Customer relationship management
- Remote team management
- Influencing skills
- Coaching and mentoring
Timeline
Team Leader Manager
OSL Retail Services
02.2022 - 08.2024
General Manager
Scooter Nation
04.2019 - 10.2023
Property Manager
Pearson Property Ventures
11.2015 - 10.2021
Some College (No Degree) - Business Management
Clinton Comm.
High School Diploma -
Camden County High
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