Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Z. Jones

Bristol

Summary

Insightful risk and fraud analyst with 9 years of experience in financial transaction analysis, focused on identifying suspicious patterns and delivering actionable intelligence. Expertise in large-scale data review, anomaly detection, AML investigations, and executive reporting. Skilled in Excel and Tableau for dashboard creation and translating complex datasets into operational insights, contributing to financial services compliance and risk mitigation.

Overview

10
10
years of professional experience

Work History

Personal Banker ll

First Community Bank
Bristol
02.2025 - Current
  • Consistently surpassed monthly sales and referral targets for personal loans and credit products.
  • Delivered personalized financial guidance to clients, facilitating informed choices on accounts and loans.
  • Analyze customer financial profiles and transactional behaviors to identify risk indicators and financial patterns.
  • Promoted digital platforms, increasing customer enrollment in mobile and online banking services.
  • Monitored branch performance metrics and produced analytical reports identifying key revenue drivers and trends.
  • Ensured strict compliance with banking regulations, achieving 100% audit accuracy.
  • Collaborated with branch team to enhance community outreach and support financial education initiatives.
  • Partnered with loan officers and financial advisors to provide tailored financial solutions.

Fraud Analyst

US Bank
Knoxville
09.2023 - 01.2025
  • Reviewed and analyzed customer accounts for fraud risk and suspicious activities.
  • Performed thorough investigations of suspected fraudulent accounts, preventing thousands of dollars in potential losses.
  • Reviewed and analyzed indicators of potential money laundering or terrorist financing from sources including surveillance alerts, open-source media reports, and internal referrals.
  • Documented AML review results and prepared Suspicious Activity Reports (SAR-SF or SAR-DI) in compliance with Bank Secrecy Act and USA Patriot Act.
  • Managed and coordinated fraud risk management projects for credit and debit cards, loans, and checks for personal and commercial loans.
  • Utilized strong analytical skills to review multiple banking products and systems to determine occurrence of financial abuse.
  • Utilized various software programs such as database query tools, Tableau, statistical analysis software, to analyze data effectively.
  • Collaborated with other departments to ensure accuracy and completeness of fraud investigations.

Specialty Teller

Eastman Credit Union
Bristol
11.2020 - 07.2023
  • Provide account services to members by receiving deposits, loan payments, cashing checks, issuing withdrawals, and recording night and mail deposits.
  • Cross-sold bank products by addressing inquiries, informing members of new services and promotions, identifying customer needs, and referring members to appropriate branch representatives.
  • Analyzed transactions to identify and resolve discrepancies, ensuring accuracy in financial operations.
  • Maintain knowledge of Core System. Proficiently access account information for the members (i.e., multiple ownership of individual accounts, overdraft protection, deductions and allocations, Statement Viewer, EWS, etc.).
  • Updated knowledge of teller policies, procedures, and responsibilities.
  • Trained new tellers on procedures for handling financial transactions, enhancing overall team competency and service quality.

Unit Director

Boys & Girls Club of The Mountain Empire
Bristol
02.2016 - 09.2020
  • Oversaw the implementation and delivery of all day-to-day operations, programs, services and activities that facilitate achievement of Youth Development Outcomes.
  • Supervised quarterly youth registrations by attending school events, and visiting with local schools, teachers, students, and parents, leading to growth in Average Daily Attendance.
  • Identified and evaluated opportunities to enhance program effectiveness through analysis of participation and goal achievement.
  • Marketed youth programs and events via social media and advertising materials, increasing community engagement.
  • Supported fundraising campaigns by engaging local businesses, community leaders, and benefactors to secure necessary resources.
  • Coordinated agency budget development; monitored and reported variances in revenues.

Education

Bachelor of Science - Business Management

Emory & Henry College
Emory, VA
05-2014

Skills

  • AML/BSA compliance
  • Suspicious Activity Reporting
  • Fraud investigation
  • Transaction monitoring
  • Transaction analysis
  • Financial crime detection
  • Risk management
  • Financial intelligence
  • Intelligence reporting
  • Advanced Excel modeling
  • Tableau visualization
  • Microsoft Office proficiency
  • Written and oral communication

Timeline

Personal Banker ll

First Community Bank
02.2025 - Current

Fraud Analyst

US Bank
09.2023 - 01.2025

Specialty Teller

Eastman Credit Union
11.2020 - 07.2023

Unit Director

Boys & Girls Club of The Mountain Empire
02.2016 - 09.2020

Bachelor of Science - Business Management

Emory & Henry College
Anthony Z. Jones