April Ryan
Shipman
Summary
Accomplished Medical Assistant with a strong focus on patient care and team collaboration. Experienced in conducting diagnostic tests and fostering communication among clinical staff, enhancing overall operational efficiency and patient satisfaction in healthcare environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Transplant coordinator Assistant
UVA Health
Charlottesville
09.2025 - Current
- Obtained specimens or samples for laboratory work.
- Coordinated organizational tasks by filing, entering data, and managing phone communications to support team operations.
- Compiled and organized data for reports and files to ensure accurate record-keeping and efficient access.
- Fostered collaborative relationships with staff and management to enhance teamwork and communication.
- Maintained confidentiality of sensitive information during processing.
Certified Medical Assistant
UVA Health
Charlottesville
06.2024 - 09.2025
- Conducted EKGs, phlebotomy, and laboratory tests following physician or RN instructions, ensuring accurate diagnostics.
- Executed IV insertion on patients to enable timely fluid administration prior to procedures, contributing to patient readiness.
- Supported nursing staff in addressing daily patient care and comfort needs, enhancing patient satisfaction.
- Documented patient information in electronic health record systems.
Certified Medical Assistant
Lewis Gale Medical Center
Roanoke
01.2023 - 06.2024
- Streamlined clinic operations by documenting patient information and updating electronic health records, improving data accessibility.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Collaborated with nine doctors to assist patients, address inquiries, and manage paperwork, facilitating smooth patient flow.
- Trained new staff on procedures and policies, ensuring adherence to clinic standards and enhancing team readiness.
Certified Medical Assistant
Carilion Othropaedics
07.2020 - 12.2023
- Enhanced patient satisfaction through efficient, accurate medical assistance during appointments.
- Informed patients and families on post-operative care, supporting faster recovery and minimizing complications.
- Ensured quality patient care through accurate documentation of assessments, interventions, and progress notes in electronic medical records.
Certified Medical Assistant
Blue Ridge Medical Center
08.2016 - 06.2020
- Obtained and documented patient medical history and vital signs to support effective treatment planning.
- Educated patients on medication and diet information to promote adherence to treatment plans and clarify physicians' orders.
- Updated inventory and vaccine logs to ensure accurate tracking and compliance with health regulations.
Certified Medical Assistant
Ridgeview Dermatology
05.2015 - 03.2017
- Supported skin surgeries, ensuring optimal results and minimizing complications for patients.
- Assisted dermatologists with procedures, enhancing patient treatment outcomes and satisfaction.
- Maintained sterilization protocols for instruments and surfaces, ensuring safety for patients and staff.
Rural Mail Carrier
USPS
02.2005 - 05.2015
- Delivered mail and packages to rural residences efficiently.
- Improved customer satisfaction through timely, accurate mail delivery in rural areas.
- Safely navigated diverse weather conditions to meet deadlines, ensuring reliable mail delivery despite challenges.
- Sorted incoming mail by route and delivery priority.
- Maintained accurate records of deliveries and pickups daily.
Education
Associate of Science - Medical Assisting
Miller-Motte Technical College - Lynchburg
Lynchburg, VA04-2015
GED -
Summerville High School
Summerville, SC08-1991
Skills
- Health information management
- Clinical terminology
- HIPAA Compliance
- Patient Scheduling
- Medical Procedures
- IV insertion
- Vaccine delivery
- CPR
- Supply Chain Coordination
- Team collaboration
- Compassionate
Certification
- CCMA - Certified Clinical Medical Assistant
- Preceptor Trainer for all new Medical Assistants
- BLS
- EVOC
Accomplishments
- Certified Medical Assistant of the year 2025
- Clinic staff of the year 2023-2024
Timeline
Transplant coordinator Assistant
UVA Health
09.2025 - Current
Certified Medical Assistant
UVA Health
06.2024 - 09.2025
Certified Medical Assistant
Lewis Gale Medical Center
01.2023 - 06.2024
Certified Medical Assistant
Carilion Othropaedics
07.2020 - 12.2023
Certified Medical Assistant
Blue Ridge Medical Center
08.2016 - 06.2020
Certified Medical Assistant
Ridgeview Dermatology
05.2015 - 03.2017
Rural Mail Carrier
USPS
02.2005 - 05.2015
Associate of Science - Medical Assisting
Miller-Motte Technical College - Lynchburg
GED -
Summerville High School