Summary
Overview
Work History
Education
Skills
Honors And Awards
Leadership And Training
Timeline
Generic
Arbrianna King

Arbrianna King

Newport News

Summary

Highly-motived employee with a dynamic marketing and sales professionalism. Is open and willing to learn any new skills that is given to fit within the jobs guidelines and beyond that. Very devoted to the customer's experience and has a proven track record at Bath & Body Works, retail, and dining/restaurants that excels in customer service and inventory management. Adept at enhancing brand visibility through effective event coordination and community outreach. Strong communicator and problem solver, committed to driving sales and fostering customer loyalty. Has a background in data entry and documentation filing that requires exemplary accuracy and attention to detail. Has a strict commitment to organization and adapting to working under pressure. Eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

10
10
years of professional experience

Work History

Marketing and Sale Assistance

Uncle Willie and Aunt T Barbecue Food Service
09.2017 - Current
  • Customer service advisor; interact with customers, process orders, and provide information about organization’s products and services by phone and in person.
  • Exhibit products at local events and attended trade shows to increase sales.
  • Interacted with customers to process orders and provide product information, enhancing customer satisfaction.
  • Coordinated promotional events, resulting in increased brand visibility and sales.
  • Assisted in market research to identify customer preferences and trends, informing marketing strategies.
  • Supported sales team by preparing sales presentations and materials, facilitating effective communication.
  • Analyzed customer feedback to improve service delivery and address concerns promptly.
  • Executed inventory management tasks, ensuring optimal stock levels and product availability.
  • Collaborated with local vendors to organize community outreach events, building brand awareness.
  • Created visually appealing product displays to enhance customer engagement and drive sales.
  • Maintained cleanliness and organization of the service area to ensure a welcoming environment.
  • Engaged with customers in-store and online to build rapport and foster brand loyalty.
  • Participated in team meetings to discuss sales goals, strategies, and performance metrics.
  • Provided product demonstrations to educate customers about features and benefits, boosting sales.
  • Assisted customers with product selection and inquiries, ensuring a personalized shopping experience.
  • Collaborated with team members to achieve daily sales targets and optimize store performance.
  • Processed customer transactions swiftly and accurately, ensuring a smooth checkout experience.
  • Delivered high level of customer service by addressing inquiries and resolving concerns promptly.
  • Tracked sales performance metrics to identify trends in market place.

Sales Associate/Cashier

Bath & Body Works
Williamsburg
08.2023 - 12.2024
  • Assisted customers in selecting products that matched their preferences, enhancing overall shopping experience.
  • Collaborated with team members to organize promotional events, resulting in increased foot traffic and sales.
  • Maintained an organized and visually appealing store layout to attract and engage customers.
  • Executed daily inventory checks to ensure adequate stock levels and minimize product shortages.
  • Delivered product knowledge training to team members, improving overall customer service effectiveness.
  • Processed sales transactions accurately and efficiently, ensuring a smooth checkout experience.
  • Engaged with customers to identify their needs and provide personalized recommendations.
  • Created attractive product displays to highlight seasonal promotions and drive impulse purchases.
  • Conducted regular cleaning and maintenance of store environments to uphold brand standards.
  • Monitored sales performance metrics and reported findings to management for strategic planning.
  • Restocked shelves and organized products to maintain high inventory standards and customer accessibility.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Trained new hires on store policies, sales techniques, and customer service standards.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Upsold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Adhered to company initiatives and achieved established goals.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Processed customer transactions swiftly and accurately, ensuring a smooth checkout experience.
  • Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
  • Collaborated with team members to achieve daily sales targets and optimize store performance.
  • Conducted inventory checks to support stock replenishment and prevent product shortages.
  • Handled returns and exchanges efficiently, ensuring customer satisfaction and compliance with store policies.
  • Supported team in maintaining store cleanliness and orderliness throughout the sales floor.
  • Engaged with customers to build rapport and foster long-term loyalty to the brand.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Assisted in training staff on effective sales techniques and customer engagement strategies.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped with purchases and signed customers up for rewards program.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Military Reservist

Military
Richmond
01.2021 - 12.2023
  • Participated in mission planning sessions, contributing to strategic objectives and resource allocation.
  • Conducted equipment inspections to ensure operational readiness and compliance with military standards.
  • Executed logistics operations, managing the procurement and distribution of supplies for training exercises.
  • Participated in community engagement initiatives, building relationships and promoting military awareness.
  • Collaborated with team members to execute field training exercises, reinforcing teamwork and operational effectiveness.
  • Maintained equipment and vehicles, ensuring operational readiness through regular inspections and repairs.
  • Participated in drill and ceremony practices, reinforcing discipline and military customs.
  • Executed training sessions on safety protocols, ensuring compliance and awareness among unit personnel.
  • Developed and presented training materials on military policies and procedures to peers.
  • Participated in scenario-based training exercises, applying learned skills in high-pressure environments.
  • Participated in weekly leadership training exercises to enhance team collaboration and strategic thinking.
  • Executed physical fitness training routines, improving personal endurance and team morale.

ROTC Cadet

Military
Richmond
09.2020 - 12.2023
  • Participated in weekly leadership training exercises to enhance team collaboration and strategic thinking.
  • Executed physical fitness training routines, improving personal endurance and team morale.
  • Contributed to mission planning sessions, ensuring clarity of objectives and resource allocation.
  • Engaged in community service initiatives, fostering relationships with local organizations and promoting civic responsibility.
  • Developed public speaking skills through presentations at training events, enhancing communication abilities.
  • Assisted in logistics coordination for field training exercises, ensuring timely delivery of necessary equipment.
  • Executed drill and ceremony practices, promoting discipline and teamwork among cadets.
  • Conducted peer mentorship sessions, supporting the development of leadership skills in junior cadets.
  • Collaborated with fellow cadets to plan and execute fundraising events for community outreach programs.
  • Participated in scenario-based training exercises, enhancing problem-solving skills and teamwork under pressure.
  • Prepared and delivered presentations on military customs and courtesies, improving peer knowledge.
  • Engaged in tactical training simulations, applying learned skills in real-world scenarios.
  • Coordinated with outside vendors for supplies needed for field exercises.
  • Organized social events to promote camaraderie among the cadets.
  • Instructed classes on military history, customs, courtesies, and other topics related to ROTC curriculum.
  • Prepared reports summarizing the results of evaluations conducted throughout the semester.
  • Developed lesson plans for weekly drills and classroom instruction sessions.
  • Provided guidance to junior cadets on proper drill techniques.
  • Conducted physical training sessions for cadets as part of their leadership development program.
  • Evaluated performance and progress of individual cadets.
  • Monitored student behavior at all times to ensure safety standards were met.
  • Participated in community outreach initiatives to build positive relationships between ROTC units and local organizations.
  • Maintained records of cadet training activities and attendance.

Sales Associate

Bath and Body Work
Chesterfield
09.2021 - 01.2022
  • Assisted in maintaining a clean and organized store environment to enhance customer experience.
  • Engaged with customers to understand their needs and provided tailored product recommendations.
  • Collaborated with team members to execute promotional activities and drive sales.
  • Managed inventory levels, ensuring products were well-stocked and displayed attractively.
  • Conducted product demonstrations to highlight features and benefits, boosting customer interest.
  • Trained new employees on sales techniques and store policies to ensure team efficiency.
  • Developed strong product knowledge to effectively address customer inquiries and concerns.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Retail Sales Associate

Rainbow Clothing Store
Chesterfield
02.2021 - 04.2021
  • Assisted customers in selecting clothing items that fit their style and preferences, enhancing the shopping experience.
  • Conducted regular inventory audits to maintain accurate stock levels and ensure product availability.
  • Collaborated with team members to execute in-store promotions, driving increased customer traffic and sales.
  • Executed visual merchandising strategies to create an inviting shopping environment that showcased seasonal collections.
  • Engaged with customers to provide personalized recommendations based on their individual tastes and needs.
  • Maintained cleanliness and organization of the sales floor, ensuring a welcoming atmosphere for shoppers.
  • Processed returns and exchanges efficiently, ensuring customer satisfaction while adhering to store policies.
  • Participated in weekly team meetings to discuss sales strategies and share feedback for improving performance.
  • Built strong relationships with customers, fostering loyalty and repeat business through exceptional service.
  • Restocked shelves and ensured merchandise was displayed attractively to maximize sales opportunities.
  • Executed daily recovery tasks to keep sales areas clean and well-organized, promoting a productive environment.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Demonstrated knowledge of store products and services.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Provided product information and answered customer questions.
  • Organized displays to attract customers and promote sales.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Created price tags and merchandise signs for new items.
  • Used product knowledge to suggest items to match client needs.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Offered suggestions for additional items that may be of interest to customers.
  • Calculated pricing, applied discounts, and collected payments to process transactions.

Hostess/Cashier

Captain Toms Seafood
Chesterfield
08.2019 - 01.2020
  • Assisted customers with menu selections, providing recommendations based on dietary preferences and tastes.
  • Maintained cleanliness of dining areas, ensuring a welcoming environment for patrons.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Trained new servers on restaurant protocols, improving team efficiency and service standards.
  • Processed customer transactions using POS system, ensuring accuracy and efficiency.
  • Checked on tables regularly to ensure customer satisfaction and address any concerns promptly.
  • Coordinated with team members to manage high-volume service periods effectively.
  • Prepared and organized dining area for peak service hours, optimizing workflow and customer flow.
  • Developed strong knowledge of menu items to answer customer inquiries and enhance sales.
  • Resolved customer complaints professionally, ensuring a positive dining experience.
  • Maintained stock levels of utensils and condiments, ensuring availability for guests.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Engaged with customers in a friendly manner, fostering a welcoming atmosphere in the store.
  • Assisted in the development of store promotions by contributing ideas during team meetings.

Intern

Dinwiddie County Administrator’s Office
06.2018 - 08.2018
  • Coordinated office activities and operations to secure efficiency and compliance to company policies.
  • Created and implemented planning for the county’s annual Live Well Expo and ensured participation.
  • Updated all contacts and vendor list for the county’s annual Live Well Expo for future forecasting.
  • Assisted in the development of community outreach programs to enhance public engagement.
  • Collaborated with various departments to gather data for project assessments and evaluations.
  • Prepared and distributed informational materials to promote upcoming events and initiatives.
  • Supported the planning and execution of public meetings, ensuring smooth operations and participant engagement.
  • Maintained organized filing systems for project documentation and correspondence.
  • Performed data entry tasks to update and manage departmental databases effectively.
  • Coordinated logistics for meetings, including scheduling, venue arrangements, and material preparation.
  • Participated in team brainstorming sessions to generate ideas for community improvement projects.
  • Supported the county's annual budget preparation by compiling relevant financial data.
  • Maintained accurate records of all activities performed throughout internship period.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Prepared reports summarizing project progress and results for management review.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.

Hostess/Cashier

Ettrick Deli
Chesterfield
01.2017 - 02.2018
  • Assisted customers with menu selections, providing recommendations based on dietary preferences and tastes.
  • Maintained cleanliness of dining areas, ensuring a welcoming environment for patrons.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
  • Engaged with customers to take feedback and improve service quality, enhancing overall dining experience.
  • Executed daily inventory checks to identify shortages and communicated needs to management.
  • Processed customer transactions using POS system, ensuring accuracy and efficiency.
  • Checked on tables regularly to ensure customer satisfaction and address any concerns promptly.
  • Coordinated with team members to manage high-volume service periods effectively.
  • Developed strong knowledge of menu items to answer customer inquiries and enhance sales.
  • Resolved customer complaints professionally, ensuring a positive dining experience.
  • Maintained stock levels of utensils and condiments, ensuring availability for guests.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Page

State of Virginia General Assembly
01.2016 - 03.2016
  • Served as a page for the 2016 Virginia General Assembly for State of VA, District 16.
  • Conducted clerical duties, including filing, answering telephone, emails and preparing documents.
  • Assisted with daily operations of the legislative office, ensuring efficient workflow and support.
  • Prepared materials for sessions, including documents, briefings, and reports for legislators.
  • Organized and maintained filing systems for legislative documents and correspondence.
  • Processed administrative tasks, including scheduling appointments and managing calendars.
  • Responded to phone inquiries and directed calls to appropriate office staff for resolution.
  • Assisted in the organization of legislative materials for distribution to committee members.
  • Developed upstanding, well-versed tour guides by mentoring and training newer peers in organization.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.

Education

High School - Honors Classes

Matoaca High School
Chesterfield, VA

Some College (No Degree) - Psychology

Virginia Commonwealth University
Richmond, Virginia, VA

Skills

  • Microsoft Office
  • Microsoft word
  • Microsoft teams
  • Microsoft Excel
  • Powerpoint
  • Google Chrome
  • Google Doc
  • Google Slides
  • Google Sheets
  • Google Workspace
  • Google Drive
  • Canvas
  • Kronos Systems
  • Zipline Retail Software
  • Customer service
  • Inventory management
  • Team collaboration
  • Community outreach
  • Event coordination
  • Problem solving
  • Conflict resolution
  • Effective communication
  • Performance analysis
  • Product knowledge
  • Data organization
  • Calm under pressure
  • Remote office availability
  • Computer skills
  • Organizational skills
  • Written communication
  • Attention to detail
  • Project planning
  • Multitasking
  • Leadership
  • Training & Development

Honors And Awards

  • Member - National Spanish Honors Society
  • Member – National Society of Leadership and Success

Leadership And Training

  • Girl Scouts of America, Ambassador
  • Academic Tutorial Outreach Services, Peer Tutor
  • The Lost Function, Math Software Tester
  • Young Diplomats Summer Program at Hampton University, Participant
  • William Harvey Leadership Summit at Hampton University, Participant
  • ROTC/Military Reserve

Timeline

Sales Associate/Cashier

Bath & Body Works
08.2023 - 12.2024

Sales Associate

Bath and Body Work
09.2021 - 01.2022

Retail Sales Associate

Rainbow Clothing Store
02.2021 - 04.2021

Military Reservist

Military
01.2021 - 12.2023

ROTC Cadet

Military
09.2020 - 12.2023

Hostess/Cashier

Captain Toms Seafood
08.2019 - 01.2020

Intern

Dinwiddie County Administrator’s Office
06.2018 - 08.2018

Marketing and Sale Assistance

Uncle Willie and Aunt T Barbecue Food Service
09.2017 - Current

Hostess/Cashier

Ettrick Deli
01.2017 - 02.2018

Page

State of Virginia General Assembly
01.2016 - 03.2016

High School - Honors Classes

Matoaca High School

Some College (No Degree) - Psychology

Virginia Commonwealth University

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Arbrianna King