Dynamic Clinical Research Coordinator at Medstar Health Research Institute with expertise in regulatory compliance and trial coordination. Proven track record in enhancing participant retention and improving recruitment rates through innovative outreach strategies. Strong leadership and data integrity skills drive successful clinical trial outcomes while ensuring adherence to GCP and FDA regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
Medstar Health Research Institute
Washington
11.2023 - Current
Recruited and enrolled eligible participants, obtained informed consent, and ensured compliance with study protocols
Maintained regulatory compliance and documentation, including the preparation and submission of reports to institutional review boards (IRBs) and regulatory agencies.
Monitored participant progress, managed adverse events, and reported deviations from protocol to relevant stakeholders
Coordinated with various departments and personnel to ensure smooth study operations and effective communication
Prepared and submitted regulatory documentation, including IRB submissions and communications with regulatory bodies
Oversaw the inventory of study supplies and medications.
Provide training and mentorship to staff on research protocols, SOPs, and best practices in clinical research and data handling.
Conduct routine data reviews and integrity checks to ensure accurate and timely reporting of clinical trial data.
Lead and oversee day-to-day operations for multiple clinical trials, ensuring compliance with GCP, FDA regulations, and internal study protocols.
Facilitated clear communication between principal investigators, sponsors, and study participants for seamless trial execution.
Increased participant retention rates through proactive follow-up efforts and regular engagement activities.
Conducted thorough literature reviews supporting the development of innovative study designs and methodologies.
Participated in initiation visits and investigator meetings, implementing trials following study timelines and budgets.
Contributed to the successful completion of clinical trials by proactively resolving issues, mitigating risks, and meeting deadlines in a fast-paced environment.
Improved recruitment rates by developing and implementing effective patient outreach strategies.
Managed study budgets and resources to maximize return on investment while maintaining quality standards.
Enhanced patient compliance with study protocols by creating informative and engaging participant materials.
Improved trial visibility and public interest through effective community outreach and education initiatives.
Facilitated successful trial completion by closely monitoring study timelines and milestones, ensuring on-time delivery of results.
Implemented electronic data capture system, significantly reducing paper use and increasing data retrieval efficiency.
STD/HIV Surveillance Liason
Virginia Dept. of Health
01.2022 - 10.2023
Coordinated and managed STD/HIV surveillance activities, including data collection, analysis, and reporting
Developed and maintained relationships with local health departments, clinics, and community organizations to enhance surveillance efforts
Conducted outreach and education programs to raise awareness about STD/HIV prevention and testing
Analyzed surveillance data to identify trends, emerging issues, and high-risk populations, and provided actionable insights to stakeholders
Prepared and presented detailed reports on STD/HIV prevalence, incidence, and trends to inform public health strategies and policy decisions
Ensured compliance with federal, state, and local health regulations and guidelines related to STD/HIV surveillance
Collaborated with epidemiologists, public health officials, and researchers to support and implement surveillance projects and initiatives
Managed and updated surveillance databases, ensuring data accuracy, confidentiality, and security
Coordinated with healthcare providers to facilitate the reporting and follow-up of STD/HIV cases
Provided training and technical support to staff and partners on surveillance procedures, data entry, and reporting protocols
Conducted QA audits of surveillance protocols and database entries, identifying areas for process improvement and corrective action.
Collaborated closely with department heads to identify opportunities for process improvement initiatives.
Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
Managed complex schedules to coordinate travel, meetings, and events for executive leadership teams.
Patient Access Team Lead
Inova Health Systems
01.2018 - 01.2022
Supervised and mentored a team of patient access specialists, ensuring effective performance and adherence to departmental policies and procedures
Managed patient intake and registration processes, including verifying insurance coverage, obtaining necessary authorizations, and ensuring accurate data entry
Coordinated scheduling of patient appointments and procedures, optimizing clinic flow and resource utilization
Handled complex patient inquiries and resolved issues related to insurance coverage, billing, and access to care
Developed and implemented training programs for new hires, focusing on best practices in patient access, customer service, and compliance
Monitored team performance metrics and conducted regular evaluations to ensure high standards of service and operational efficiency
Collaborated with healthcare providers, insurance companies, and other departments to facilitate smooth patient interactions and streamline workflows
Oversaw the management of patient financial assistance programs, including identifying eligible patients and assisting with application processes
Conducted audits and quality checks on patient access activities to ensure accuracy and compliance with regulations and internal policies
Prepared and presented reports on team performance, patient access metrics, and operational improvements to senior management
Acted as a liaison between patients, healthcare providers, and Medicaid agencies to facilitate clear communication and resolve issues
Prepared and analyzed reports on patient access metrics, Medicaid enrollments, and team performance to support decision-making and strategic planning
Provided exceptional customer service, addressing patient inquiries, concerns, and complaints related to Medicaid coverage and access
Stayed updated on changes in Medicaid policies and regulations, ensuring the team's knowledge and practices remained current
Education
Doctor of Health Science (D.H.Sc.) -
Purdue University
11.2025
Master of Science (M.S.) - Healthcare Administration