Ariammys Torres
Norfolk
Summary
Resourceful Customer Service Teammate known for productivity and efficiency in task completion. Skilled in conflict resolution, time management, and communication. Excel at using empathy, patience, and active listening to enhance customer satisfaction and team cohesion.
Overview
1
1
Language
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Customer Service Teammate
Dicks Sporing Goods
Culpeper
2022.11 - Current
- Resolved customer complaints effectively and professionally.
- Assisted customers with product inquiries and recommendations.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure efficient store operations.
- Provided feedback to management on customer preferences and trends.
- Maintained merchandise displays to enhance store presentation.
- Ensured compliance with established policies and procedures related to customer service operations.
Education
Associate of Science - Psychology
Old Dominion University
Norfolk, VA 2025.08 - 2026.08
Skills
- Customer service
- Complaint handling
- Conflict resolution
- De-escalation techniques
- Customer focus
- Team collaboration
- Communication skills
- Time management
- Multi-task management
- Computer proficiency
- Credit card payment processing
- Inventory management
Languages
Spanish
Professional
Timeline
Associate of Science - Psychology
Old Dominion University
2025.08 - 2026.08
Customer Service Teammate
Dicks Sporing Goods
2022.11 - Current