Ariana Iraheta
Burke
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Specialist
Playa Bowls
04.2024 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
Customer Service Specialist
Chik-Fil-A
07.2023 - 04.2024
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Replenished condiments at customer tables as needed.
Customer Service Associate
Great Harvest Bread Co.
05.2021 - 07.2023
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Kept work area neat, clean, and well-stocked at all times.
Education
High School Diploma -
Robinson Secondary
Fairfax, VA06.2025
Skills
- Team Collaboration
- Customer Support
- Guest Services
- Customer Service
- Cash Handling
- Payment Processing
- ID Verification
- Customer Assistance
Timeline
Customer Service Specialist
Playa Bowls
04.2024 - Current
Customer Service Specialist
Chik-Fil-A
07.2023 - 04.2024
Customer Service Associate
Great Harvest Bread Co.
05.2021 - 07.2023
High School Diploma -
Robinson Secondary
Similar Profiles
Jasmine TraficanteJasmine Traficante
Team Member at Playa BowlsTeam Member at Playa Bowls
Anna KotkinAnna Kotkin
Crew Member at Playa BowlsCrew Member at Playa Bowls
Erin PaolilliErin Paolilli
Shift Leader at Playa BowlsShift Leader at Playa Bowls