Arielle Bond
Aldie,VA
Summary
Adept at enhancing patient care and streamlining pharmacy operations, I leveraged workflow optimization and problem-solving skills at Kaiser Permanente to improve patient experience. My collaborative efforts with healthcare professionals and proficiency in supply restocking have consistently elevated patient and team outcomes.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Kaiser Permanente
08.2022 - Current
- Enhanced patients' understanding of proper dosage through in-depth consultations.
- Completed clinic orders and Pyxis delivery in a timely manner.
Ensured medication adherence and medication therapy management through revised and consolidated filling system. - Improved quality and consistency of medication delivery to patients in center.
- Managed and maintained pharmacy inventory.
- Collaborated with colleagues, management and physicians to streamline workflow while providing exceptional patient care.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Certified Pharmacy Technician
Dedicated Senior Medical Center
08.2020 - 10.2021
- Enhanced patients' understanding of proper dosage through in-depth consultations.
- Ensured medication adherence and medication therapy management through revised and consolidated filling system.
- Improved quality and consistency of medication delivery to patients in center and through mail-order from 50% to 85-90%.
- Managed and maintained pharmacy inventory.
- Restructured and implemented prior authorization process for quick and efficient dispensing of non-formulary medication to patients.
- Collaborated with medical assistants and physicians to streamline workflow while providing exceptional patient care.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Lead Pharmacy Technician
Walgreens Co. (Walgreens)
04.2019 - 08.2020
- Enrolled patients in Walgreens Prescription Savings Program, which promoted significant prescription savings during the COVID-19 pandemic.
- Streamlined productivity and workflow during times of high employee turnover.
- Established standard protocols for managing and handling chargebacks, and created reference manuals for chargebacks for trainees.
- Communicated standards of procedures and changes in policies to current pharmacy technicians and new trainees.
- Managed and maintained inventory while improving ordering protocol for medication.
Rite Aid Corp.
Lead Pharmacy Technician
10.2018 - 03.2019
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Resolved non-routine issues like third-party billing, computer system and customer service issues. - Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment.
- Taught basic occupational knowledge to trainees while providing learning opportunities to help them develop into strong and decisive individual.
Pharmacy Inventory Specialist
CVS/pharmacy
08.2017 - 08.2018
- Strategized, introduced and updated purchasing procedures and objectives to adapt to shifting customer demand.
- Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets on a daily basis.
- Increased traceability of inventory through documentation and use of tracking systems.
- Taught basic occupational knowledge to trainees and created learning opportunities to help them develop into strong, decisive individuals.
- Contributed to a safe pharmacy environment by consistently following established procedures for handling hazardous materials.
Certified Pharmacy Technician
Walmart, Inc.
11.2015 - 05.2016
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Certified Pharmacy Technician
CVS/pharmacy
08.2013 - 03.2015
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Education
No Degree - Psychology
Alvernia University
Reading12-2026
High School Diploma -
Freedom High School
South Riding, VA06-2013
Skills
- Problem-solving skills
- Team collaboration
- Workflow optimization
- Supply restocking
- Pharmacy ethics
- Customer service
- Critical thinking
- Data entry
- Conflict resolution
Certification
- First Aid Certification
- CPR/AED Certification
- ICP Certification
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Pharmacy Technician II
Kaiser Permanente
08.2022 - Current
Certified Pharmacy Technician
Dedicated Senior Medical Center
08.2020 - 10.2021
Lead Pharmacy Technician
Walgreens Co. (Walgreens)
04.2019 - 08.2020
Rite Aid Corp.
Lead Pharmacy Technician
10.2018 - 03.2019
Pharmacy Inventory Specialist
CVS/pharmacy
08.2017 - 08.2018
Certified Pharmacy Technician
Walmart, Inc.
11.2015 - 05.2016
Certified Pharmacy Technician
CVS/pharmacy
08.2013 - 03.2015
No Degree - Psychology
Alvernia University
High School Diploma -
Freedom High School
Similar Profiles
MICHAEL NAVAMICHAEL NAVA
Area Director at Kaiser Permanente – The Permanente Medical GroupArea Director at Kaiser Permanente – The Permanente Medical Group
Johnica M. BennettJohnica M. Bennett
Director of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical GroupDirector of Midwifery Services at Kaiser Permanente- Mid Atlantic Permanente Medical Group
JAMES O'BRIENJAMES O'BRIEN
Family Physician at Northwest Permanente (Kaiser Permanente)Family Physician at Northwest Permanente (Kaiser Permanente)