Arielle Terrell
Lyndhurst
Summary
Reliable Residential House Cleaner, highly productive in completing cleaning tasks efficiently and with care. Skilled in eco-friendly cleaning practices, time management, and space organization ensuring homes are both clean and comfortable. Excel at communication, adaptability to different home environments, and problem-solving to address any cleaning challenge effectively.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Residential House Cleaner
Caroline Robinson
Lyndhurst
02.2007 - Current
- Maintained cleanliness of residential spaces through systematic daily cleaning operations.
- Organized supply inventory to ensure availability of necessary cleaning materials.
- Executed quality assurance checks to uphold high cleanliness standards.
Customer Service Representative
Khols Department Store
Waynesboro
06.2020 - 11.2025
- Assisted customers with order processing and ensured timely fulfillment of requests.
- Resolved customer inquiries effectively, providing clear and accurate product information.
- Managed customer complaints with empathy, ensuring resolutions aligned with company policies.
- Collected customer feedback to identify service improvement opportunities and enhance satisfaction.
- Shared extensive product knowledge with customers to facilitate informed purchasing decisions.
- Trained new staff on customer service best practices and store policies.
- Followed up with customers post-interaction to confirm satisfaction and address additional needs.
- Handled transaction processes efficiently, ensuring accuracy in payments and refunds.
Customer Service Cashier
Waffle House Restaurant
Staunton
07.2014 - 11.2020
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Collected credit card and cash payments to complete transactions for customer orders.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Education
ServSafe Manager Certification - ServSafe
Servsafe
06.2025 - 06.2025
Commercial Foods - Commercial Foods
Commonwealth of Virginia
Goochland, VA 01.2018 - 12.2019
General Education Diploma
Fishersville, VASkills
- Cleaning techniques
- Attention to detail
- Reliability and punctuality
- Floor cleaning techniques
- Surface disinfection
- Proper chemical handling
- Window washing proficiency
- Closet decluttering
- Flexible scheduling
- Wall and ceiling cleaning
- Kitchen cleaning mastery
- Bathroom sanitization
- Carpet and upholstery care
- Dusting and polishing furniture
- Bedroom organization
Certification
- ServSafe
- Commercial Foods
Timeline
ServSafe Manager Certification - ServSafe
Servsafe
06.2025 - 06.2025
Customer Service Representative
Khols Department Store
06.2020 - 11.2025
Commercial Foods - Commercial Foods
Commonwealth of Virginia
01.2018 - 12.2019
Customer Service Cashier
Waffle House Restaurant
07.2014 - 11.2020
Residential House Cleaner
Caroline Robinson
02.2007 - Current
General Education Diploma