Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Allied Universal Security Services
Portsmouth
01.2024 - Current
Collaborated with law enforcement agencies to resolve any safety or security issues that arose during operations.
Participated in regular drills designed to test preparedness levels for potential threats.
Verified identification documents such as passports and driver's licenses prior to boarding aircrafts.
Monitored and conducted passenger screening.
Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Provided excellent customer service in a fast-paced environment.
Identified suspicious behavior or objects through the use of CCTV cameras.
Managed multiple tasks simultaneously while adhering to strict deadlines.
Adhered to established operational guidelines and procedures for conducting searches.
Documented incidents involving passengers in accordance with agency protocols.
Utilized problem solving skills to deescalate difficult customer service encounters.
Assisted in training new Transportation Security Officers on proper screening techniques.
Reported any violations of TSA regulations or policies to supervisory staff immediately.
Ensured that all personnel entering restricted areas had proper credentials and authorization.
Linen Attendant
Shared Hospital Services
Portsmouth
01.2018 - 12.2023
Transported washed items in carts to dryers, loading into dryers and setting drying time and temperature.
Started washers and driers, turning valves or levers to regulate machine processes.
Sorted and counted articles removed from dryers to fold, hang and wrap.
Used machine markers to receive and mark articles for laundry or dry cleaning with identifying information.
Hung garments on stretch frames to dry.
Tested fabrics in inconspicuous places to determine solvent damage to dyes or fabrics.