Arsam Mahin Farahmand
Great falls
Summary
Dynamic retail manager with a proven track record at Tobacco Hut, excelling in revenue enhancement and inventory management. Skilled in mentoring team members and implementing effective marketing strategies, resulting in improved sales and customer satisfaction. Adept at analytical decision-making, driving store growth while maintaining a welcoming environment.
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Tobacco Hut
04.2023 - 01.2025
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Store Sales Representative
Tobacco Hut
11.2022 - 04.2023
- Increased store sales by providing exceptional customer service and product knowledge.
- Coordinated special orders for customers, ensuring their needs were met promptly and accurately delivered.
- Streamlined checkout process by quickly processing transactions and accurately handling cash/credit payments.
- Delivered personalized shopping experiences by getting to know customer preferences and making tailored recommendations accordingly.
- Collaborated with fellow team members to ensure efficient daily operations of the store.
- Supported visual merchandising efforts, creating attractive displays that enticed customers to make purchases.
- Developed strong relationships with customers, earning repeat business and referrals for the store.
- Assisted in achieving sales targets by utilizing up-selling and cross-selling techniques.
Amazon Courier
Freedom Analytics
10.2022 - 01.2023
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Assistant Store Manager
7-eleven
05.2022 - 10.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
Education
Certificate - Car Performance And Tuning Course
Ph Performance
Tehran, Iran10-2019
High School Diploma -
Keyvan Highschool
07-2015
Skills
- Client support
- Analytical problem-solving
- Retail management
- Goal-oriented individual
- Analytical decision-making
- Revenue enhancement
- Mentoring team members
- Precise cash management
- Data-driven sales insights
- Inventory management
- Inventory protection strategies
- Skilled at prioritizing and executing tasks simultaneously
Certification
- Certified Car tuner, Ph Performance - October/23/2019
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Urdu
Full Professional
Arabic
Limited Working
Interests
- Crafting and DIY Projects
- Music
- Interior Design
- Video Gaming
- 3D Printing
- I participate in a variety of outdoor recreational activities
- Historical Exploration
- Adventure Travel
- Road Trips
Timeline
Retail Store Manager
Tobacco Hut
04.2023 - 01.2025
Store Sales Representative
Tobacco Hut
11.2022 - 04.2023
Amazon Courier
Freedom Analytics
10.2022 - 01.2023
Assistant Store Manager
7-eleven
05.2022 - 10.2022
Certificate - Car Performance And Tuning Course
Ph Performance
High School Diploma -
Keyvan Highschool
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