Ashley Adeyemi
Norfolk
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Assistant Director
Myriad Provisions International
01.2022 - 05.2023
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Assisted senior leadership in managing all aspects of operations.
- Led team of twenty plus professionals in special projects and daily operations.
Supervisor
UPS
02.2020 - 07.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Dispatcher
Amazon
06.2019 - 01.2020
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Education
Master of Arts - Marketing
Regent University
Virginia Beach, VA05.2024
Bachelor of Arts - Communications
California State University - Los Angeles
Los Angeles, CA05.2020
Skills
- Disciplinary Enforcement
- Team Meetings
- Managing Operations and Efficiency
- Scheduling and Coordination
- Strategic Planning
- Employee Coaching and Mentoring
- Customer Service Process Improvement
- Employee Performance Reviews
Coaching
As a former collegiate athlete I enjoy spending my time giving back to the youth as often as i possibly can. I've coached several travel and high school softball teams, as well as private trainings.
Timeline
Assistant Director
Myriad Provisions International
01.2022 - 05.2023
Supervisor
UPS
02.2020 - 07.2021
Dispatcher
Amazon
06.2019 - 01.2020
Master of Arts - Marketing
Regent University
Bachelor of Arts - Communications
California State University - Los Angeles
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