Ashley Arscott
Alexandria
Summary
To obtain a full-time position with an organization as a law enforcement officer to support daily operations while utilizing my professional skills to enhance and ensure the quality of public safety.
Overview
10
10
years of professional experience
Work History
Pentagon Police Officer
Department of Defense
12.2024 - 02.2025
- Enforced local, state, and Federal laws and regulations; and enforced DoD policies and regulations relating to law enforcement and security
- Physically protected designated facilities (buildings and grounds), employees, visitors, and staff from threats of crime and disruption; preserved law and order; and served as a deterrent to crime and other violations of law, rules, and regulations
- Performed protective services, security, and access control for the Pentagon and other buildings in the National Capital Region occupied by PFPA employees, government equipment, and property
- Interacted with legal counsel and coordinated with local, state, and federal law enforcement agencies
Crisis Intervention Counselor
EveryMind
07.2023 - 07.2024
- Assessed each caller's presenting problem, support systems, coping skills and level of emergency to determine appropriate intervention
- Provided services including supportive counseling, information and referrals, crisis intervention counseling, suicide prevention, and intake screening of callers to the Mobile Teams and other community services
- Held responsibility for providing supportive services to help individuals regain a sense of safety, return to their normal level of functioning, and/or access ongoing treatment services as needed by applying the equivalent of reflective listening and motivational interviewing skills in the context of over the phone exchanges
- Met with Crisis Line Supervisors and Program Managers regularly to discuss program operations, concerns, and potential improvements
- Complied with the 988 Crisis Standards in providing services to the community and adhered to Lifeline Standards, Crisis Now Standards, and appropriate accrediting bodies best practices when providing services
TSA officer
Department of Homeland Security
08.2018 - 07.2021
- Directed the travel process of passengers to ensure safety operations
- Verified travel documents and survey items from passenger possession for proper divesting
- Maintained a high level of customer service and communication while using required observation and security techniques
- Demonstrated a working knowledge of policies, procedures, and standards upon the federal checkpoint while utilizing many equipment's including x-ray
Lead Security Officer
Allied Universal - FedEx
05.2018 - 08.2018
- Oversaw security operations for FedEx employees, checked bags, and screened employees to make sure there was no theft
- Led a high-performing team; instituted morale-boosting, reward and recognition initiatives and fostered a metrics-based performance culture
- Adapted to changes in the work procedures, and maintained organization and productivity in a stressful environment
- Checked in and screened outbound and inbound trailer trucks and dollies
- Utilized MS office tools to develop incident and daily reports
Office & Distribution Manager
NATURE & HEALTH
03.2015 - 05.2018
- Provided efficient and professional administrative and clerical service to colleagues
- Outstandingly skilled in managing quality and safety compliance, as well as enforcing company policies and procedures
- Awarded for superior customer service skills and customer retention
- Implemented productivity, cost, and performance management programs to meet on-time delivery requirements increasing service levels
Education
Associates -
Broward College
Fort Lauderdale, FLSheridan Technical College
Hollywood, FLSkills
- Integrity and honesty
- Relationship building and management
- Human relations
- Emergency management
- Mental resilience
- CPR/First aid
- Conflict de-escalation
- Report writing
Timeline
Pentagon Police Officer
Department of Defense
12.2024 - 02.2025
Crisis Intervention Counselor
EveryMind
07.2023 - 07.2024
TSA officer
Department of Homeland Security
08.2018 - 07.2021
Lead Security Officer
Allied Universal - FedEx
05.2018 - 08.2018
Office & Distribution Manager
NATURE & HEALTH
03.2015 - 05.2018
Associates -
Broward College
Sheridan Technical College
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