Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Scheduling Coordinator
Trinity Solar
03.2022 - 11.2022
Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Customer service
PetCo
12.2018 - 09.2019
Cleaning, feeding, and maintaining order of animals
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Collaborated with upper management to improve customer service processes and support structures company-wide.
Banquet Server
Le Meridien Hotel
06.2014 - 12.2018
Responsible for serving banquet guests’ food and beverage item by following proper food handling and safety guidelines
Set up banquet tables and chairs based on event requirements.
Carried out professional service, retaining polite and friendly approach at all times.
Arranged linens and table settings according to seating plan and event theme.
Office intern
Dr. Urquhart’s office, Montgomery County
10.2013 - 01.2014
Customer service in person and answering phone calls
File papers in the correct patient charts in alphabetical order
Organize approximately 60 patient charts per day
Fax patient reports to other doctor’s offices
Education
High School Diploma -
Thomas S. Wootton
Rockville, MD
05.2014
Skills
Responsible and organized
Profound time management skills and the ability to prioritize
Demonstrated ability to handle emergency situations
Excellent customer service and guest management skills
Detail oriented
Conflict Resolution
Customer Support
Timeline
Scheduling Coordinator
Trinity Solar
03.2022 - 11.2022
Customer service
PetCo
12.2018 - 09.2019
Banquet Server
Le Meridien Hotel
06.2014 - 12.2018
Office intern
Dr. Urquhart’s office, Montgomery County
10.2013 - 01.2014
High School Diploma -
Thomas S. Wootton
Similar Profiles
Julien HiggsJulien Higgs
Field Marketer at Trinity SolarField Marketer at Trinity Solar