Ashley B. Miller
Fredericksburg
Summary
With over five years of retail and customer service experience, dedicated to achieving results. Known for fast learning abilities, exceeding expectations with a strong work ethic. Currently pursuing a Bachelor's in Criminal Justice at Strayer University, to specialize in Criminology for further enhancement of knowledge and skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Rappahannock Area Community Service Board/Myer’s Respite
09.2023 - Current
- Provide one-on-one care and support to clients with disabilities or special needs, following individualized care plans and instructions from primary caregivers
- Assist with activities of daily living, including bathing, dressing, grooming, toileting, and feeding
- Engage clients in meaningful activities and social interactions, promoting their physical, emotional, and cognitive well-being
- Monitor clients for signs of distress or changes in condition, and report any concerns to primary caregivers or healthcare professionals
- Administer medications and perform basic medical procedures as directed by primary caregivers or healthcare professionals
- Maintain accurate and timely records of client care and progress, and communicate regularly with primary caregivers and healthcare professionals
- Ensure a safe and clean environment for clients, including proper use and maintenance of equipment and supplies
- Provide transportation and accompany clients to appointments, activities, and outings as needed
Cook
Morrison Healthcare
10.2022 - 06.2023
- Prepares high-quality food items according to standardized recipes and instructions to meet production, delivery, and service schedules.
- Serves meals and prepares for delivery by using correct portioning, meeting outlined standards, and ensuring that food is at the correct temperature and arranged nicely.
- Uses established ticket collection procedures during service and maintains records from areas worked during service periods.
- Cleans kitchen after preparation and serving, maintaining high standards of cleanliness. Stores or discards excess food in accordance with safe food-handling procedures.
- Keeps refrigerators and storerooms clean and neat and ensures food and supply items are stored per standards.
- Operates and maintains kitchen equipment as instructed.
- Assists in production planning, record keeping, and reporting as required.
- Assists in the ordering and receiving of all food and supplies as required.
- Reports needed maintenance, faulty equipment, or accidents to the supervisor immediately.
- Performs other duties as assigned.
Caregiver
Personal Family Caregiver
08.2018 - 11.2022
- Personal Care & Hygiene: Provided comprehensive personal care, including bathing (showers, baths, sponge baths), dressing, hair care (haircuts, beard trimming), and incontinence care (brief changes and thorough cleaning).
- Household Management: Managed household tasks, including meal preparation, feeding assistance, and maintaining a clean and organized living environment.
- Medical Coordination: Facilitated and accompanied to medical appointments.
- Companionship & Support: Offered empathetic companionship and support.
Food Services
Spotsylvania County Schools
11.2021 - 10.2022
- Performing preparation duties such as rinsing, peeling, slicing, and dicing fruit and vegetables.
- Weighing and measuring ingredients.
- Wrapping, date-labeling, and storing food items.
- Cleaning and organizing work areas, equipment, utensils, and service station.
- Following established recipes to prepare menu items.
- Following guidelines to ensure correct serving temperatures and adequate portion control.
- Serving students in a fast, efficient, and friendly manner.
- Complying with relevant safety, hygiene, and service standards and procedures.
Overnight Store Associate
7 Eleven
02.2020 - 05.2020
- Keeping a clean and safe environment for customers
- Ringing customers purchases with a electronic cash register
- Stocking
- Up-selling and cooking food products
- Customer Service
Overnight Store Associate
Royal Farms
06.2019 - 02.2020
- Greeting and getting to know customers
- Helping with questions with the menu and store products
- Ringing up customer products and up-selling when appropriate
- Cooking the proper amount of food products needed at correct temperatures
- Keeping a clean and safe environment for customers
- Stocking
Store Associate
Walgreens
01.2019 - 05.2019
- Cash Register
- Customer Service
- Merchandising
- Store inventory
- Maintaining store signage and displays
Store Associate
Sheetz
11.2017 - 12.2018
- Cash Register
- Customer Service
- Merchandising
- Maintaining store signage and displays
- Cooking
- Maintaining a clean and sanitized environment
Customer Service Representative
Alorica
03.2017 - 10.2017
- Answering calls
- Troubleshooting
- Up-selling
- Maintaining a organized environment
- Helping customers with other needs involving their cable services
Dishwasher
Cracker Barrel
11.2016 - 03.2017
- Cleaned and sanitized dishware and silverware
- Kept a clean and sanitized environment
- Stocked
- Trash duties
- Provided plates, bowls, silverware and cups for servers and line cooks
Nursery Worker
Christ Episcopal Church
03.2015 - 08.2016
- Watching over children from infants to 6 years old
- Prepared food and snacks
- Played learning games
- Played educational movies
- Joined the kids with adults for communion
Education
Bachelors of Science - Criminal Justice
Strayer University
Fredericksburg, VAMedical Administrative Assistant - Medical Office Support
Blue Ridge Job Corps
Marion, VA08.2016
High School Diploma - undefined
Penn Foster High School
Scranton, PA05.2016
Skills
- Proficient in typing at 40 wpm
- Experienced in Microsoft Office applications
- Emergency response skills (CPR & First Aid)
- Training in THEROPS, Person Centered Thinking, and HIPPA
Certification
- Medical Administrative Assistant
- Billing & Coding
- Electronic Health Record
- CPR & First Aid
LANGUAGES
English
Timeline
Direct Support Professional
Rappahannock Area Community Service Board/Myer’s Respite
09.2023 - Current
Cook
Morrison Healthcare
10.2022 - 06.2023
Food Services
Spotsylvania County Schools
11.2021 - 10.2022
Overnight Store Associate
7 Eleven
02.2020 - 05.2020
Overnight Store Associate
Royal Farms
06.2019 - 02.2020
Store Associate
Walgreens
01.2019 - 05.2019
Caregiver
Personal Family Caregiver
08.2018 - 11.2022
Store Associate
Sheetz
11.2017 - 12.2018
Customer Service Representative
Alorica
03.2017 - 10.2017
Dishwasher
Cracker Barrel
11.2016 - 03.2017
Nursery Worker
Christ Episcopal Church
03.2015 - 08.2016
High School Diploma - undefined
Penn Foster High School
Bachelors of Science - Criminal Justice
Strayer University
Medical Administrative Assistant - Medical Office Support
Blue Ridge Job Corps
Similar Profiles
Irene AmoafoIrene Amoafo
DSP - Direct Support Professional at RACSB ( Rappahannock Area Community Service Board)DSP - Direct Support Professional at RACSB ( Rappahannock Area Community Service Board)
Laura WatsonLaura Watson
Case Manager, PSH Program at Rappahannock Area Community Service BoardCase Manager, PSH Program at Rappahannock Area Community Service Board
Sultana LiskSultana Lisk
Administrative Assistant ID Support Coordination at Rappahannock Area Community Service BoardAdministrative Assistant ID Support Coordination at Rappahannock Area Community Service Board
Joshua RollinsJoshua Rollins
Eagle Scout at Boy Scouts of AmericaEagle Scout at Boy Scouts of America
Frederick B. Riccio Jr.Frederick B. Riccio Jr.
Security Consultant at Self-employeedSecurity Consultant at Self-employeed