Ashley Brown
Falls Church
Summary
Highly motivated to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and promote organizational objectives.
Overview
10
10
years of professional experience
Work History
Retail Store Associate
Lidl
Falls Church, VA
05.2026 - Current
- Assist customers with product selection to enhance shopping experience and customer satisfaction.
- Operate cash register efficiently to process transactions.
- Organize promotional displays, ensure accurate signage and pricing.
- Handle customer inquiries, process returns, and resolve customer issues.
- Manage inventory levels, ensure accurate stock availability and minimize waste.
- Work with team to complete daily tasks and ensure smooth store operations.
Retail Store Associate
Amazon Fresh
04.2022 - 01.2026
- Assembled customer delivery orders in a fast-paced grocery store environment.
- Picked products from shelves, scanned barcodes and packed customer orders accurately.
- Checked orders for item freshness and quality.
- Staged orders in staging area for delivery pickup.
- Supported other areas of store during shift such as stocking merchandise or return desk.
- Used handheld scanners and inventory software to manage delivery orders.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggest merchandise.
Intern
101.3 JAMZ
12.2016 - 03.2018
- Assisted in research, investigations and special projects to support work of assigned department.
- Supported various program activities, assisting with administrative tasks.
- Interviewed guests and conversed according to script.
- Researched subjects and prepared for live events, special programs and guest interviews.
- Operated the soundboard to manage microphone usage and sound quality.
- Collaborated with producers and on-air talent to take calls and coordinate radio contests.
- Announced station breaks and public service information.
- Maintained daily program logs to provide information on broadcast elements.
Assistant Store Manager
Family Dollar
08.2016 - 10.2017
- Increased Sales $30,000 FY 2016-2017
- Completed frequent walk-throughs and directed team members to correct issues affecting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage in conversation to determine needs of the customer and upsell merchandise for purchase.
- Monitored inventory levels and placed new orders for merchandise to keep supply well stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
- Investigated internal and external theft to minimize financial loss from shrinkage.
- Coordinated and directed activities of departments concerning production.
Education
Bachelor of Arts - History
UNC Charlotte
05-2011
Skills
- Customer service
- Computer proficiency
- Attention to detail
- Exceptional communication
- Active listening
- Prioritization
- Sales expertise
- Reading comprehension
- POS systems expert
- Critical thinking
Timeline
Retail Store Associate
Lidl
05.2026 - Current
Retail Store Associate
Amazon Fresh
04.2022 - 01.2026
Intern
101.3 JAMZ
12.2016 - 03.2018
Assistant Store Manager
Family Dollar
08.2016 - 10.2017
Bachelor of Arts - History
UNC Charlotte