Ashley Cash
Fort Gregg Adams
Summary
Motivated and reliable customer service professional with experience in social skills, communication abilities and customer service background, skilled in digital order systems, multitasking, and communication.Dedicated to providing team support, with proven ability to handle high-volume work accurately and efficiently.
Overview
6
6
years of professional experience
Work History
Barista
AAFES Exchange
Fort Lee, VA
11.2025 - Current
- Provided high-volume customer support in a fast-past environment while maintaining accuracy and professionalism.
- Processed digital and cash transactions with attention to detail and accuracy.
- Delivered excellent customer service through friendly interactions and accurate order fulfillment.
- Managed multitasking during peak hours while maintaining accuracy.
- Prepared high-quality beverages according to established recipes and customer preferences.
Cook
The Bridges Ankeny
Ankeny, IA
12.2023 - 08.2024
- Prepared and cooked meals according to dietary guidelines and resident preferences.
- Managed time-sensitive meal preparation for large groups with consistent quality.
- Coordinated with kitchen staff and supervisors to ensure smooth meal service operations.
- Ensured compliance with food safety standards and sanitation regulations.
- Maintained accurate portion control and food inventory tracking.
Crew Member
McDonald's
Grimes, IA
04.2020 - 09.2023
- Operated kitchen equipment efficiently to prepare menu items according to standardized recipes.
- Delivered exceptional customer service by accurately taking and processing orders.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Managed multiple tasks simultaneously, including order accuracy, payment handling, and customer communication.
- Assisted in delegating tasks during shifts to maintain workflow and ensure timely service and trained new employees.
- Operated POS systems and processed transactions efficiently
- Coordinated order fulfillment between in-store customers, drive-thru, and delivery platforms.
Education
Associate of Science - Business Administration And Management
Des Moines Area Community College
Ankeny, IA05-2027
High School Diploma -
Johnston High School
Johnston, IA05-2022
Associate of Science - Business Administration And Management
Brightpoint Community College
Chester, VA05-2027
Skills
- Time management
- Attention to detail
- Team player
- Multitasking
- Resilience in challenging situations
- Customer service
- Communication
- Flexible and innovative
- Following procedures
- Order processing
- Basic computer skills
- Dependable performance
- Problem-solving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Barista
AAFES Exchange
11.2025 - Current
Cook
The Bridges Ankeny
12.2023 - 08.2024
Crew Member
McDonald's
04.2020 - 09.2023
Associate of Science - Business Administration And Management
Des Moines Area Community College
High School Diploma -
Johnston High School
Associate of Science - Business Administration And Management
Brightpoint Community College
Partner of The Quarter
Partner of The Quarter- Awarded for outstanding efforts and work ethic, having strong customer connection, teamwork and consistent performance in a fast paced environment.
Nominated by Anthony Zimmerman
15 Apr 2025
Employee Recognition Award
Employee Recognition Award- Recognized for exceptional compassion, positive attitude and creating meaningful customer experiences.
Nominated by Shana Cleaton
10 Apr 2026