Ambitious and detail-oriented professional with a strong background in office management and transaction/closing coordination. Highly organized, independent, and proactive, with a proven ability to thrive both autonomously and in team environments. Skilled communicator known for building positive relationships with clients and agents while ensuring seamless closing processes and efficient office operations. Authorized to work in the US for any employer.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Real Estate Closing Coordinator
Priority Title and Settlement
07.2024 - Current
Maintained organized files and documentation related to each transaction for easy retrieval and reference
Navigated county records databases efficiently while conducting online searches for public records information
Fostered positive relationships with external stakeholders such as county clerks, attorneys, and title insurance companies
Maintained a high level of confidentiality when handling sensitive client information
Collaborated with the sales team to ensure accurate and timely processing of new title orders
Identified opportunities for process improvement and implemented changes to enhance efficiency and accuracy
Assisted settlement agents in the preparation and coordination of real estate transactions
Managed communication with clients, lenders, real estate agents, and other parties involved in the escrow process
Maintained organized files and records of all escrow transactions in compliance with company policies
Implemented quality control measures to minimize errors in documentation and improve transaction accuracy rates
Utilized specialized software (SoftPro) proficiently to facilitate efficient processing of escrow transactions
Coordinated successful closings for various types of real estate transactions including residential, commercial, and refinances
Provided regular updates to clients regarding the status of their escrow transactions
Transaction Coordinator
Lifestyle and Lake Real Estate Group
03.2023 - 07.2024
Coordinate and manage all aspects of real estate transactions from contract to closing
Managed multiple listings in the MLS, including property descriptions, photos, and virtual tours
Point of contact for clients & team providing updates/coordination and communication
Maintain and update transaction management systems and databases
Reviewed contracts for accuracy and completeness, identifying any discrepancies or missing information that required resolution
Implemented a system for tracking key deadlines in each transaction to ensure compliance with contractual obligations
Developed strong relationships with local vendors such as inspectors, appraisers, contractors etc., resulting in reliable service delivery for clients
Streamlined document management system by implementing digital filing system
Managed multiple transactions simultaneously, prioritizing tasks to meet deadlines
Conducted thorough reviews of purchase agreements to identify potential risks or contingencies
Pilates Instructor
Club Pilates
10.2021 - 08.2022
Provide Pilates instruction to include Intro Classes, group apparatus classes, private and semi-private training
Proper and safe use of a variety of equipment during each class, including, but not limited to, hand weights, Exo- Chair, Reformer, Springboard, TRX, Magic Circle and other equipment as needed to ensure a safe yet creative group experience
Visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use
Responsible for studio tidiness and returning equipment to standards set by studio management
Stay up to date with, and implement Club Pilates education standards
Participate in special events (health fairs, grand openings, marathons, and community events)
Service Delivery/Logistics Administrator
American Red Cross
04.2013 - 09.2014
Coordinate domestic travel arrangements, including booking airfare, hotel and transportation
Create and modify documents and presentations using Microsoft Office software
Maintain hard copy and electronic filing systems
Screen volunteer applicant resumes and coordinate both phone and in-person interviews
Assist with event planning, including associated travel and logistical arrangements
Data entry
Coordinate and facilitate meetings, including taking minutes and action items and performing follow-up
General clerical duties, including mailing, faxing, filing, creating binders and training guides
Create and distribute marketing materials
Support staff in project based work
Use Learning Management System for reporting, updating training records, retrieving class rosters, and monitoring training schedules
Provide administrative support to Red Cross instructors
Reconcile travel and purchasing accounts and create expense reports
Maintain course record and IT applicant tracking systems
Support IT Supervisory Committee, including creation, maintenance, and filing of confidential and sensitive files
Work with local organizations to build partnerships and secure new venues for course offerings
Event/Administrative Coordinator
Bon Appetit Management Company
03.2007 - 04.2012
Supported director through personal document management, calendar organization, meeting preparation and notes
Daily management of heavy phone and email communications
Assisted Marketing department with creation of catering guides, brochures, and promotional materials
Performed accounts receivable duties, including invoicing, researching credits, discrepancies, reconciliations and responding to customer requests for documentation
Submitted revenue reports, labor transfers, and invoices on a weekly basis
Maintained detailed administrative and procedural processes
Hired and supervised student office staff and delegated office duties accordingly
Assisted with preparation of the annual budget and generated detailed revenue reports
Developed new customer relations through telephone contact and sales activity
Managed event budgets and ensured that the needs of the client were met, including event decor and presentation
Maintained confidential records, customer accounts and payment processes
Prepared and modified event contracts as requested
Worked with the Executive Chef on the creation of customized menus for both high and low budget events
Assisted with overseeing the successful execution of large, annual catered events such as commencements, reunions, and new student orientations
Education
Pilates Instructor - Certification
Club Pilates
Albuquerque, NM
06.2021
Associate in Arts (AA) - Integrated Studies
Central New Mexico Community College
Albuquerque, NM
05.2021
Associate in Arts (AA) - Pre-Law
Central New Mexico Community College
Albuquerque, NM
05.2021
Skills
Proficient in Microsoft Suite
KvCORE utilization
Proficient in Google Docs
Invoice processing expertise
Proficient in Softpro Plus
Skilled in utilizing Multiple Listing Service (MLS) tools