Ashley Dickinson
Buffalo Junction
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
PSE Clerk
USPS
03.2026 - Current
- Processed incoming and outgoing mail efficiently, ensuring timely delivery to customers.
- Operated various postal equipment, maintaining functionality and adherence to safety standards.
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Collaborated with team members to streamline mail sorting processes, enhancing operational efficiency.
Receptionist/ Vet Tech
Clarksville Vet Clinic
Clarksville
09.2024 - 11.2025
- I checked in clients with their animals, answer phone calls, schedule appts, process transactions via debt card/cash, Assist with vet techs and veterinarians in the back with various procedures, help clients bring in their animals, room them, form a great relationship with the clients and their pets
- Stock, and order items for clinic & Advertising
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between veterinary staff and pet owners, facilitating seamless information flow.
- Trained new reception staff on clinic procedures and customer service standards, enhancing team performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Health Clerk
West Ridge Academy
08.2023 - 06.2024
- I worked in the nurses office at a charter school K-8th grade. I provided first aid/ meds/ care to students. Asthma, diabetics, minor cuts and injuries. Day to day is a different atmosphere in the nurses office at a school. I have to document every visit in Infinite Campus. I keep track of vaccination records of the students. Attended trainings, and formed a great relationship with the families, students, and staff
- Created, faxed, and filed healthcare records for office personnel.
CNA/Caregiver
Private Home
Windsor, CO
05.2023 - 07.2023
- I was providing hospice care for a lady that I had got hired through care.com. She had Parkinson's, and other medical issues. I would watch her Monday-Friday, while her daughter went to work, or on weekends when her daughter and family would go out of town. I would feed, and assist with toileting and transferring. I also was there for companionship. She passed in July 2023.
- Provided compassionate care to clients, ensuring comfort and support during daily activities.
- Assisted patients with daily living activities, promoting independence and dignity.
Health Clerk
Weld County School District 6
Greeley, CO
01.2021 - 04.2023
- Health Clerk at School District. In 2020 when COVID was starting, I started the COVID drive thru for all district staff and students, administering COVID testing at admin testing site. I also was a substitute health clerk for schools in the district. A lot of documentation on CDC website, as well as school health files. A lot of protocols, changing and reinforcing, I taught trainings on COVID and the proper way to swab and run the tests, and documentation of the results
CNA - Certified Nursing Assistant
CRMC Hospital
Cheyenne, WY
03.2019 - 05.2019
- Short time working here, due to a death in the family, I went out of state to provide hospice care to my grandfather) worked as resource pool CNA. Every night was on a different floor. So did a little bit of everything in each dept. (ICU, Med Surg, ER, Mental Health Unit, OB)
Special Ed Paraprofessional
LCSD
Cheyenne, WY
11.2018 - 01.2019
- One on one para with a special needs student, who has medical barriers, and he needed the extra support in his daily routine. Documented all medical necessities he needed throughout the day.
- Assisted in assessing student progress and adapting materials for varying skill levels.
- Implemented behavior management techniques to promote student engagement and reduce disruptions.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
CNA - Certified Nursing Assistant
Health Reach Clinic
Cheyenne, WY
08.2016 - 06.2018
- Check in patients and get chief complaints, record BP, weight, height etc, for the provider, so when they enter the room it speeds up the initial visit and diagnosis. Throat cultures, ear irrigation, check ears, throat etc. Clean and stock rooms, attend mandatory meetings/trainings. Report to charge nurse. Provide great quality care for the large number of patients that come in.
Special Ed Paraprofessional
LCSD
Cheyenne, WY
11.2017 - 05.2018
- I worked as a special education paraprofessional with a group of severe behavioral children. Assisted them with their ADL's. Also maintained a safe working environment for all those involved. Attended monthly trainings in classroom as well as online.
CNA - Certified Nursing Assistant
Edgewood/Aspen Winds
Cheyenne, WY
10.2015 - 02.2017
- Assist with ADL's of residents chart vs recordings daily/monthly attend trainings/meetings companionship, assist with feeding, bathing, getting dressed, toileting etc. Report to charge nurse, provide a safe environment for the residents, great open communication with residents as well as their family to make it comfortable and safe for everyone.
Office Manager
Wyoming Family Literacy
Gillette, WY
01.2014 - 08.2015
- Create and maintained department schedules and curriculums, responded to emails, phone calls and faxes in a professional and timely manner, responsible for knowing and following Department of Family Services regulations, scheduling, and billing.
- Managed daily office operations, ensuring efficient workflow and effective communication among staff.
- Coordinated schedules, meetings, and events to enhance team collaboration and project execution.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Special Ed Paraprofessional
Fremont County School District
Riverton, WY
08.2014 - 11.2014
- Provide extra assistance to a student with special needs, supervise the student in classrooms, halls, cafeteria, recess, confer with parents, administrators, testing specialists, social workers or others to develop an IEP (Individual Education Plans) attended monthly para meetings/trainings, documented his progress, was with him on a daily basis; assisting him in his daily routine, aide in the classroom helped teacher and other students when needed
- Supported daily classroom activities, fostering a positive learning environment.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Sleep Lab Secretary
Sage West Healthcare
Riverton, WY
07.2014 - 09.2014
- Scheduled patient appointments responsible for patient intake including: entering electronic health record and insurance verification general office duties including: faxing doctors' orders and file updates fax results to dr. file patient's documents
- Managed sensitive patient information securely while complying with HIPAA regulations at all times.
- Processed insurance billing efficiently while maintaining strict adherence to privacy regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Prepared and processed patient referrals and transfer requests.
Childcare Tech II
Campbell County Health
Gillette, WY
08.2007 - 05.2014
- Provided care for hospital employees children assisted children with kindergarten readiness followed hospital policies and procedures for maintaining a safe environment attended weekly and monthly trainings and requirements for maintaining STARS hours/requirements
- Supervised daily activities to ensure child safety and well-being.
- Developed and implemented age-appropriate educational programs to foster learning.
- Assessed individual children's progress and adjusted care plans accordingly.
- Maintained accurate records of children's activities, behaviors, and development milestones.
- Provided one-on-one support for children with special needs, fostering growth in social skills and overall development.
Education
School Certificate - CNA (CNA License)
HCP Education Center
Cheyenne, WY10-2015
High School Diploma - undefined
Moorcroft High School
Moorcroft, WY05-2007
Skills
- Package handling
- Filing systems
- Mail sorting
- Sales support
- Professional and polished presentation
- Customer service
- Punctual and reliable
- Courteous and professional
- Cash handling experience
- Microsoft office expertise
- Federal law
- Computer savvy
- Problem-solving skills
- Handling and sorting mail
- Team collaboration
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- Emotional support
- Active listening
- Flexibility and adaptability
- Organization skills
- Telephone skills
- Data entry
- Appointment scheduling
- Greeting and seating clients
- Administrative support
- Schedule management
- Clerical support
- Typing speed
- Multi-line telephone skills
Languages
English
Full Professional
Timeline
PSE Clerk
USPS
03.2026 - Current
Receptionist/ Vet Tech
Clarksville Vet Clinic
09.2024 - 11.2025
Health Clerk
West Ridge Academy
08.2023 - 06.2024
CNA/Caregiver
Private Home
05.2023 - 07.2023
Health Clerk
Weld County School District 6
01.2021 - 04.2023
CNA - Certified Nursing Assistant
CRMC Hospital
03.2019 - 05.2019
Special Ed Paraprofessional
LCSD
11.2018 - 01.2019
Special Ed Paraprofessional
LCSD
11.2017 - 05.2018
CNA - Certified Nursing Assistant
Health Reach Clinic
08.2016 - 06.2018
CNA - Certified Nursing Assistant
Edgewood/Aspen Winds
10.2015 - 02.2017
Special Ed Paraprofessional
Fremont County School District
08.2014 - 11.2014
Sleep Lab Secretary
Sage West Healthcare
07.2014 - 09.2014
Office Manager
Wyoming Family Literacy
01.2014 - 08.2015
Childcare Tech II
Campbell County Health
08.2007 - 05.2014
High School Diploma - undefined
Moorcroft High School
School Certificate - CNA (CNA License)
HCP Education Center