Ashley Disney
Chesterfield
Summary
Compassionate Patient Care Technician diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
VCU Health
Richmond, VA
08.2025 - Current
- Provided direct patient care and support in various clinical settings.
- Monitored vital signs and reported changes to healthcare team members.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Medical Assistant/Receptionist
Medi Weight Loss
03.2025 - 07.2025
- Responded to correspondence from insurance companies to verify patient's coverage.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Assisted physicians with patient examinations and medical procedures.
Patient Care Technician
Chippenham Hospital
03.2021 - 11.2024
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
- Worked effectively in fast-paced environments.
- Packaged and shipped specimens to central lab daily.
- Used personal protective equipment correctly to protect coworkers and patients.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Patient Care Technician
Florida Hospital North Pinellas
01.2018 - 02.2021
- Assisted patients with mobility needs, including moving to and from the beds, wheelchairs, and other assistive devices.
- Conferred with a multidisciplinary healthcare team to help effectively manage patients' conditions with regular testing and vital assessments.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Medical Assistant
Suncoast Internal Medicine Consultants
03.2017 - 03.2018
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Administered injections, medications and treatments as directed by the physician.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared treatment rooms for patient examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Sitter
Northbay Hospital
03.2013 - 01.2017
- Fostered emotional well-being by providing a nurturing, supportive, and engaging atmosphere.
- Closely monitoring activities and maintaining a clean, hazard-free environment.
- Monitored safety behaviors while maintaining personal assistance to mentally ill patients
- Participated in emergency response drills and maintained knowledge of safety procedures.
Education
High School Diploma -
Pasco E School
New Port Richey, FLSome College (No Degree) - Nursing
Bryant & Stratton College
Richmond, VASkills
- Intravenous (IV) Insertion
- Emergency Response
- Healthcare Terminology Expertise
- Infection prevention
- Vitals documentation
- EKG
- Phlebotomy techniques
Certification
- CPR
Timeline
Patient Care Technician
VCU Health
08.2025 - Current
Medical Assistant/Receptionist
Medi Weight Loss
03.2025 - 07.2025
Patient Care Technician
Chippenham Hospital
03.2021 - 11.2024
Patient Care Technician
Florida Hospital North Pinellas
01.2018 - 02.2021
Medical Assistant
Suncoast Internal Medicine Consultants
03.2017 - 03.2018
Sitter
Northbay Hospital
03.2013 - 01.2017
High School Diploma -
Pasco E School
Some College (No Degree) - Nursing
Bryant & Stratton College